Los Angeles County Metropolitan Transportation Authority (Metro)

Los Angeles, CA 90012-2952

COMPANY OVERVIEW

About Los Angeles County Metropolitan Transportation Authority (Metro)

Contact

1 Gateway Plaza
Los Angeles, CA 90012-2952
http://www.metro.net/
323.GO.METRO (323.466.3876)

More Info on Los Angeles County Metropolitan Transportation Authority (Metro)

Products and Press Releases

Management

L.A. Metro releases first assessment and equity report on Measure M

Nov. 6, 2023
The 189-page report provides an overview of the first five years of Measure M funding and a fresh approach to assessing sales tax revenue through an equity framework that focuses...
Rail

Inglewood Transit Connector Project receives positive rating from FTA

Nov. 1, 2023
The positive rating makes the project eligible for funding from the FTA’s CIG Program and moves it a step closer to receiving full funding and a groundbreaking.
Fare Collection

Antelope Valley Union High School District Board approves L.A. Metro GoPass program

The GoPass program launched in August 2021 and helps Los Angeles County students and their families improve students’ access to school, deal with high costs of living and better...
L.A. Metro
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Infrastructure

L.A. Metro receives $38.3 million in funding for Doran Street Grade Separation Project

Oct. 12, 2023
The funding comes from FRA’s Railroad Crossing Elimination Grant; The Doran Street crossing has one of the highest numbers of safety-related incidents involving vehicles, bicycles...
L.A. Metro
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Infrastructure

L.A. Metro, LADOT open 5.7 miles of bus priority lanes on La Brea Avenue

Sept. 18, 2023
With the new bus priority lanes, Los Angeles will have 40 miles of bus priority lanes across the city in West Hollywood.
Skanska
L.A._Metro_hosts_pilot_program_for_Skanska's_zero-emissions_electric_excavator,_the_Volvo_EC230
Hybrid, Hydrogen & Electric Vehicles

Skanska piloting zero-emissions electric excavator on L.A. Metro's Purple Extension Transit Project

Sept. 15, 2023
The goal of the pilot is to test the success of a large electric excavator on a significant megaproject such as the D Line Extension Transit Project while further advancing Skanska...
L.A. Metro
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Rail

L.A. Metro adding more frequent service to the B and D Line subway Sept. 10.

Sept. 6, 2023
The increase in frequencies is part of L.A. Metro’s ongoing work to restore service to pre-pandemic levels.
Mayor of Los Angeles
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Management

Mayor of Los Angeles Karen Bass selects Laura Rubio-Cornejo as new GM of LADOT

Rubio-Cornejo brings more than 20 years of municipal, regional and state transportation experience and currently serves as the city of Pasadena’s director of transportation.
Safety & Security

L.A. Metro rolls out new cleaning protocols in the ancillary areas on B and D Lines

Aug. 3, 2023
L.A. Metro has seen an increase in trespassing and a decrease in hygiene on the B and D Lines in the ancillary spaces since the new protocols have been in place; the authority...
L.A. Metro
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Fare Collection

L.A. Metro, LADOT’s Mobile Wallet pilot program seeing success in first three months

Aug. 2, 2023
From May 1 to July 18, 9,485 transactions were completed using Mobile Wallets.

Articles & News

LA Metro
L.A. Metro Ambassadors continued their customer service work throughout the storm.
Management

Tropical Storm Hilary impacts transit operations from Southern California to Nevada

Aug. 21, 2023
The storm made landfall in Mexico before moving north into California, bringing high winds and heavy rains into the state.
City of Calgary
The government of Alberta and city of Calgary will study alignments to bring rail service to Calgary International Airport.
Rail

Rail plan updates: Calgary Transit, SBCTA and L.A. Metro

July 11, 2023
The Alberta government is investing in a study evaluating a rail connection to Calgary Airport while a cost sharing agreement between SBCTA and L.A. Metro supports the study expanding...
L.A. Metro
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Infrastructure

L.A. Metro celebrates opening of Regional Connector

June 20, 2023
The Regional Connector will allow riders access to three new underground stations, attract new riders and shorten commute times by as much as 20 minutes.
Omaha Metro and L.A. Metro
Omaha Metro ORBT and L.A. Metro's Metro Micro
Management

Three transit agencies reach ridership milestones in Q1 2023

April 10, 2023
Omaha Metro’s ORBT, Florida’s Tri-Rail and L.A. Metro’s Metro Micro pilot all notched significant ridership increases that the agencies say demonstrate the value of new and streamlined...
L.A. Metro
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Safety & Security

L.A. Metro Board approves safety measures to help improve rider experience

March 28, 2023
The approval comes two weeks after the launch of nearly 300 unarmed Metro Ambassadors aboard L.A. Metro trains and buses.
Los Angeles County Metropolitan Transportation Authority
L.A. Metro has trained nearly 300 new Metro Ambassadors as part of a three-to-five-year pilot program designed to improve customer experience and safety.
Safety & Security

L.A. Metro’s rail and bus system will soon host one of the largest ambassador program in the U.S.

March 7, 2023
The agency has trained nearly 300 customer service-focused Metro Ambassadors and began deploying them on the rail system before expanding to other areas of the network.
LA Metro
On Oct. 7, 2022, L.A. Metro's K Line opened.
Rail

L.A. Metro opens K Line

Rail service returns to Crenshaw Boulevard after a nearly 70-year absence and the new line is expected to improve equitable transportation options to south Los Angeles.
Shutterstock
CX programs can improve customer satisfaction, attract riders and improve morale.
Management

Diverse strategies in customer experience programs across North America help increase ridership, improve morale

Sept. 28, 2022
As programs develop, it will be essential to get buy-in at all levels, provide CX staff with the resources required and continue an obsessive focus on customer experiences to ...
L.A. Metro
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Infrastructure

L.A. Metro’s K Line to open October 7

Sept. 23, 2022
The 8.5-mile rail project will bring ‘a new era of equitable transportation investment’ to the communities it serves.
L.A. Metro
Andrew Quinn, Deputy Executive Officer, Office of Strategic Innovation, L.A. Metro
40 Under 40

2022 40 Under 40: Andrew Quinn

Aug. 23, 2022
Andrew Quinn, Deputy Executive Officer, Office of Strategic Innovation, Los Angeles County Metropolitan Transportation Authority (L.A. Metro)

Videos & Resources

Aerial Footage of Los Angeles Crenshaw Blvd. Restoration at Leimert Park Station
Rail

Aerial Footage of Los Angeles Crenshaw Blvd. Restoration at Leimert Park Station

July 10, 2018
The Los Angeles Metropolitan Transportation Authority is making strides to improve travel between the San Fernando Valley, the Westside and Los Angeles International Airport (...
L.A. Metro Regional Connector TBM Final Breakthrough
Rail

L.A. Metro Regional Connector TBM Final Breakthrough

Jan. 25, 2018
Angeli, the tunnel boring machine for the Regional Connector Transit Project, arrived at the Flower St/4th St intersection and completes tunneling for the 1.9-mile light rail ...
Mass Transit Weekly Update 5/6/2016
Rail

Mass Transit Weekly Update 5/6/2016

May 6, 2016
This week’s transit update includes videos from Toronto Transit Commission (TTC), Massachusetts Bay Transportation Authority (MBTA), Los Angeles County Metropolitan Transportation...
Expo Line: Downtown Los Angeles to Santa Monica
Home

Expo Line: Downtown Los Angeles to Santa Monica

May 6, 2016
Are you ready to ride? Downtown Los Angeles to the beach on a train for the first time in decades. Phase 2 of the Expo Line opened May 20.
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Rail

LA Metro Motion Cable Show, Fall 2013

Sept. 30, 2013
Now in high def, Metro Motion is even sharper than before. Included in this episode you meet a squad of seriously cool seniors who are seriously committed to learning Metro so...

All content from Los Angeles County Metropolitan Transportation Authority (Metro)

Fare Collection

L.A. Metro rolls out new fare capping policies

The new policies aim to provide financial relief and drive equity and encourage public transportation adoption in the region.
Courtesy of L.A. Metro
La Metro Venice Blvd Bus Lanes Courtestyof La Metro
Infrastructure

L.A. Metro installing initial phase of La Brea Av Bus Priority Lanes Project

July 5, 2023
As part of the initial phase, bus priority lanes will be installed along La Brea Avenue between Sunset and Olympic boulevards and will be in operation on weekdays from 7 a.m. ...
LADOT
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Infrastructure

LADOT, L.A. Metro celebrate completion of Venice Boulevard Priority Lane Project

The project includes new crosswalks, signal upgrades, parking-protected bike lanes and a 24-hour dedicated bus lane.
Metro Gold Line Foothill Extension Construction Authority
Ceremony Photo 2 - Elected and transportation officials unveiling an engraved boulder to commemorate the Foothill Gold Line Track Completion Ceremony on June 24, 2023, in La Verne, Calif.jpg
Infrastructure

Foothill Gold Line celebrates completion of major trackwork for Glendora to Pomona light-rail project

The project is now 72 percent complete overall and remains on schedule to be completed in early-January 2025.
Fare Collection

L.A. Metro to implement fare capping July 1

June 22, 2023
Under the new fare policy, riders will pay per ride with a TAP card until they reach their one-day fare cap of $5 or their seven-day fare cap of $18, after which they ride free...
FHWA
FRA has awarded more than $570 million in Railroad Crossing Elimination Grant Program funding
Rail

FRA awards more than $570 million in Railroad Crossing Elimination Grant Program funding

The inaugural round of funding will address more than 400 at-grade crossings nationwide, improve safety and make it easier to get around railroad tracks.
Management

L.A. Metro Board of Directors approves FY2024 budget

May 26, 2023
The $9 billion budget will fund an equitable service plan that improves transit service frequency and reliability for L.A. Metro riders, enhances cleanliness and safety on the...
Los Angeles County Metropolitan Transportation Authority
L.A. Metro will open its Regional Connector on June 16.
Infrastructure

L.A. Metro’s Regional Connector to open June 16

May 23, 2023
The project includes 1.9 miles of new rail infrastructure, three underground stations and will deliver a one-seat ride from Azusa to Long Beach.
L.A. Metro
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Technology

L.A. Metro launches Equity Information Hub

May 10, 2023
The Equity Information Hub is a website that provides data and resources necessary to identify and reduce racial, socioeconomic and gender barriers and ensure all Los Angeles ...