The agency’s latest Quarterly Performance Review showed customer satisfaction is at 84 percent, train cleanliness improved by 58 percent year over year and station cleanliness...
In the first three months of the year, Bay Area transit agencies have seen big gains in their ridership as agencies make the switch to zero-emission fleets.
BART’s restroom and attendant programs have seen success through improved customer service ratings since the restroom program first launched in 2018 and the attendant program ...
The agency is transforming entrances at Civic Center Station and Embarcadero Station to create better customer experience and improve the stations’ accessibility.
BART reported its safety and security initiatives supported a 17 percent decrease in overall crime from the previous year, with violent crime down 11 percent over the same period...
The combination of an alert train operator and quick-thinking BART passengers helped save the life of a person in crisis who went onto the trackway at the Civic Center Station...
With beautiful glass artwork dominating the central rotunda and sweeping views of the East Bay mountains, the station is sure to become a fixture in the community for decades ...
An inside look at what it’s like to be on patrol with a BART police officer. Sergeant Michael Williamson talks about why he still loves his job after 13 years with BPD.
This week's transit update includes videos from Bay Area Rapid Transit, Milwaukee County Transit System (MCTS), Auckland Transport, Metro Transit, TransLink and Hillsborough Area...
This weeks transit update features videos from TEB Technology, The San Francisco Municipal Transportation Agency (SFMTA), TriMet, Bay Area Rapid Transit (BART) and the Maryland...
Your weekly update features BART's Fleet of the Future, rabbittransit's driver recruitment campaign, Valley Metro Bus Rodeo, Sound Transit's Northgate Link Extension and a behind...
A survey of 1,500 likely voters saw 82 percent respond favorably to Caltrain services while BART’s customer satisfaction rate has hit its highest mark in 10 years.
The installation of next generation fare gates at three more stations comes following the success of installation of the fare gates at other stations throughout the system, as...
The latest installation of next generation fare gates comes after BART successfully installed the gates at Civic Center, Fruitvale and West Oakland stations.
Denver RTD, BART, NJ Transit Police, SEPTA and WMATA train and equip officers with Narcan while MBTA is working to make Narcan available at all Red Line Heavy Rail Stations.
Through the Youth-Informed Radical Vision of Safety Evaluation Framework, put together by this partnership, BART is working to encourage girls and gender-expansive youth to play...
While a new communications-based train control system is being implemented, BART will work on altered service schedules to ensure riders are getting to where they need to be on...
The amendment facilitates preparatory efforts and construction of the large shaft structure from which the tunnel boring machine will be launched for the project.
The goal of Safe Trips to BART is to identify investments that could reduce or eliminate traffic deaths and severe injuries by encouraging transit use.
The Microsite is seamlessly integrated within Santa Clara VTA’s website and serves as a gateway to the future of transit in Silicon Valley, Calif., offering the community an immersive...
The agency retired its legacy fleet, which carried passengers for more than 50 years since the opening of the system, at a ceremony and final ride in April 2024.
Most Bay Area transit agencies are rolling out new schedules during the week of Aug. 12 in coordination with each other and are working to align the timing of schedule changes...
Santa Clara VTA’s extension of the regional BART system is the largest transportation infrastructure project in the history of Santa Clara County, Calif.
The budgets maintain train service levels and staffing for enhanced safety and cleaning efforts while avoiding cuts that will have a negative impact on the local economy, traffic...
BART’s aggressive recruitment of new officers, as well as the presence of more police officers riding more trains, led to a 62 percent increase in felony arrests in 2023.
BART’s overall customer satisfaction rating in the most recent Passenger Experience Survey reached 81 percent - a seven percent from the previous quarter.
The project is expected to be completed significantly under budget due to a revised schedule and an accelerated monthly delivery rate of the new rail cars.
The new network provides more service, including adjustments to align with the new 20-minute BART train schedules and the restoration of some routes that were suspended due to...
BART is upgrading its fare gates for the first time in 20 years as part of its Safe and Clean Plan and has committed to opening 700-plus new fare gates systemwide by the end of...
BART and SCCTD have each awarded the Balfour Beatty’s Total Power Group a contract to deliver traction electrification systems to each of their respective agencies.
The MTC and UCSF have finalized a partnership agreement through which UCSF will provide up to 6,000 of its employees with passes for unlimited free travel for one year on any ...
The CFO will have the authority to implement strategic business changes to streamline BART’s financial forecasting, budgeting and reporting of financial data.
The installation process is expected to take approximately two weeks to complete and the new fare gates will be open for use before 2024; the prototypes will help to test the ...
The goal of the two-year pilot is to measure if giving participants a prepaid card that offers unlimited trips and transfers between systems encourages people to take more transit...
With heightened fears of violence and profiling steaming from the escalation of war in the Middle East, BART and the BART Police issued a statement of committing to safety for...
The cost of the project has risen from $9.3 billion to $12.2 billion; Santa Clara VTA is still able to fund the project but the project opening has been pushed back from 2033 ...
Over the coming months, Erik Huizar, a 19-year-old college student who is blind, is working to develop descriptions of tactile guideways at stations that will assist blind and...
Franklin was appointed interim BART Police Department chief in May after the retirement of Ed Alvarez and quickly established his commitment to ensuring BART is the safest way...
The second phase places emphasis on enabling people to have a greater sense of empowerment in a harassment situation and exhibits tools that fellow riders can use to not only ...
Cleaning BART's train fleet is a meticulous, but necessary process that Rose Burditt oversees on her nightshift as part of her work as a foreworker with BART.
The new trains are shorter than BART’s legacy trains, which the authority explains will allow for more police and safety staff presence, cleaner trains and fewer delays.
As a part of the BPD's approach to encourage more recruits into its ranks, the BART Board of Directors unanimously approved an agreement that increased BPD officer salaries to...
The program will result in more than 200 trees being removed or cut back along multiple service lines between the months of July and November to ensure the trees are removed well...
Chochenyo is the language of the Ohlone people whose traditional homeland is between what is now known as Richmond and Fremont and is the oldest language of the inner East Bay...
Both station restrooms now include the addition of restroom attendants on duty during all hours; BART is prioritizing the reopening of clean restrooms as part of its strategy ...
The next phase of the community-driven initiative to combat sexual harassment on transit will focus on community care and provide resources for riders.
RADWIN’s FiberinMotion® and TerraBridge wireless solutions will be deployed by Mobilitie as part of its project to modernize connectivity across tunnels, stations and rail cars...
The vehicle has highly advanced track inspection capabilities that will transform BART’s rail operations, helping to facilitate more efficient maintenance, as well as fewer system...
Alvarez served in the BART Police Department for 25 years and has been chief since January 2020; Deputy Chief Kevin Franklin has been named interim chief.
The new fare gates will be installed by 2026 and offer state-of-the-art technology that will boost safety by reducing fare evasion, enhancing ADA access and optimizing the reliability...
As part of the long-term planning, a method called “modeling” is utilized to ensure the finished product ultimately will meet the mobility goals, provide equitable and accessible...
The safety orientation is the first part of BART's engagement with the local blind and low-vision community, as the agency will host an online Town Hall on Feb. 28 to gather input...
Serving up to a two-year term, members will be compensated for contributing their time, perspective and “lived experience” or professional familiarity in technical and/or policy...
The San Francisco event was the second in a series of roundtables around the country conducted as part of the U.S. Department of Transportation’s work to advance equity and justice...
Mission Valley ROP, a technical career training program for adults and high school students in Fremont Calif., brought the high school’s seniors to the maintenance complex to ...
The new T-Third route will vastly improve transportation and greatly reduce travel times along its stops, including residential neighborhoods and commercial corridors.
Upgrades to the station include public restrooms, LED lighting, five-foot-tall glass fare barriers, a modern metallic grid ceiling and a new external canopy.
Initial estimates put attendance at more than 2,500 revealers who took advantage of several BART-sponsored photo opportunities, snacked, jammed to music and showed their general...
The term does not have a clear consensus in definition among medical professionals and its removal supports the BART Police Department’s commitment to progressive transit law ...
Crews will replace critical trackway components, as well as advancing preliminary work to create a new storage facility at the Hayward Maintenance Complex for hundreds of Fleet...
An online survey among randomly selected BART riders showed the effort raised awareness about sexual harassment and what to do if it occurs and it made people feel safer when ...
The journey begins at a manufacturing plant in Plattsburgh, N.Y., before the cars are moved to the West Coast – a trip that takes about six days to complete.
The 500 pairs of new socks were donated by BART employees in a community outreach effort spearheaded by BPD Community Service Officers Jonathan Moreland and Harry Matthews.
Trip planner results on BART’s website and app now show real time availability of Spin scooters in San Francisco, LINK by Superpedestrian scooters in Oakland and HOPR scooters...