The agency’s latest Quarterly Performance Review showed customer satisfaction is at 84 percent, train cleanliness improved by 58 percent year over year and station cleanliness...
In the first three months of the year, Bay Area transit agencies have seen big gains in their ridership as agencies make the switch to zero-emission fleets.
BART’s restroom and attendant programs have seen success through improved customer service ratings since the restroom program first launched in 2018 and the attendant program ...
The combination of an alert train operator and quick-thinking BART passengers helped save the life of a person in crisis who went onto the trackway at the Civic Center Station...
With beautiful glass artwork dominating the central rotunda and sweeping views of the East Bay mountains, the station is sure to become a fixture in the community for decades ...
An inside look at what it’s like to be on patrol with a BART police officer. Sergeant Michael Williamson talks about why he still loves his job after 13 years with BPD.
This week's transit update includes videos from Bay Area Rapid Transit, Milwaukee County Transit System (MCTS), Auckland Transport, Metro Transit, TransLink and Hillsborough Area...
This weeks transit update features videos from TEB Technology, The San Francisco Municipal Transportation Agency (SFMTA), TriMet, Bay Area Rapid Transit (BART) and the Maryland...
Your weekly update features BART's Fleet of the Future, rabbittransit's driver recruitment campaign, Valley Metro Bus Rodeo, Sound Transit's Northgate Link Extension and a behind...
The nine fare gates are currently wrapped with advertising on their clear plexiglass doors and metal consoles to understand how the wrap material will perform in real-world conditions...
BART’s Quarterly Performance Reports track several performance indicators, such as operational metrics, passenger environment indicators, customer feedback and crime.
The SAP identifies initiatives that support regional climate resilience, public well-being, increased ridership and responsible environmental practices.
BART and L.A. Metro both saw increases in ridership in June 2025 compared to June 2024 while Frederick County’s FY25 featured a record-breaking year for public transit use.
A survey of 1,500 likely voters saw 82 percent respond favorably to Caltrain services while BART’s customer satisfaction rate has hit its highest mark in 10 years.
The installation of next generation fare gates at three more stations comes following the success of installation of the fare gates at other stations throughout the system, as...
The latest installation of next generation fare gates comes after BART successfully installed the gates at Civic Center, Fruitvale and West Oakland stations.
Bay Area Rapid Transit and Southeastern Pennsylvania Transportation Authority riders can now better access the rail systems thanks to pedestrian, bike and elevator updates.
The agency is transforming entrances at Civic Center Station and Embarcadero Station to create better customer experience and improve the stations’ accessibility.
BART reported its safety and security initiatives supported a 17 percent decrease in overall crime from the previous year, with violent crime down 11 percent over the same period...
Through the Youth-Informed Radical Vision of Safety Evaluation Framework, put together by this partnership, BART is working to encourage girls and gender-expansive youth to play...