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The Routing Company

TRC is a global on-demand vehicle routing and management platform that partners with cities to power the future of public transit.
48 Grove Street Suite 201
Boston, MA 02144
United States
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[email protected]
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More Info on The Routing Company

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Founded by MIT researchers and rideshare industry veterans, TRC is a global on-demand vehicle routing and management platform that partners with cities to power the future of public transit. Leveraging proprietary and unrivaled artificial intelligence, TRC delivers routing from multiple points of demand to one vehicle while enabling greater transit equity, accessibility, cost efficiency, and sustainability.

Its leading product, the Pingo app, offers on-demand or advance trip requests and can operate in on-demand, flex, fixed, or paratransit mode.

With a team spanning eight countries, TRC directly supports international operations and customer growth through hubs in Amsterdam, Australia, Canada, Hungary, Poland, Switzerland, the United Kingdom, and the United States. Learn more at theroutingcompany.com.

Press Releases

The Routing Company
Through this partnership, government agencies will now have the opportunity to adopt TRC’s transit solutions.
Through this partnership, government agencies will now have the opportunity to adopt TRC’s transit solutions.
Jan. 16, 2025
The Routing Company
A FAST van.
Service operations for the city of Fairfield’s FAST on-demand and fixed route services will be powered by The Routing Company’s Pingo platform.
Nov. 5, 2024
The Routing Company
The Routing Company launches Pingo Sandbox.
Pingo Sandbox is an innovative transit operations environment simulator designed to empower partners to explore the capabilities of the Pingo platform in their specific operational...
Oct. 16, 2024
The Routing Company
Big Rapids Dial-A-Ride expands service with TRC through 5-Year on-demand transit partnership, extending TRC’s third deployment in Michigan.
The new partnership will expand two of the city’s services, Big Rapids Dial-a-Ride and flexible campus shuttle.
Oct. 11, 2024
The Routing Company
The Routing Company to launch new service in partnership with Pee Dee Regional Transportation Authority .
The initial deployment, focused on transitioning the agency’s paratransit services, is anticipated to launch in the fourth quarter of 2024, with workforce transit expected to ...
Oct. 8, 2024
The Routing Company
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The Routing Company will work with SMART to ensure a seamless expansion through the SMART Connect Larkspur Shuttle service.
June 24, 2024
The Routing Company
Plumas Transit Systems begins on-demand evening service using The Routing Company's Pingo app.
The Quincy Evening launch follows PTS’s announcement of an on-demand transit service with TRC in December 2023.
May 16, 2024
The Routing Company
Big Rapids, Mich., launches on-demand and campus shuttle with assistance from The Routing Company.
Big Rapids Dial-a-Ride offers on-demand and campus shuttle service powered by TRC’s Ride Pingo app.
May 9, 2024
The Routing Company
wave
The new on-demand transit service is powered by TRC's Ride Pingo app.
April 30, 2024
The new service includes 22 vehicles that provide on-demand, fixed route and paratransit service.
April 12, 2024

Articles

The Routing Company
TRC is partnering with the city of Whittier, Calif., and its transit operator, the Parking Company of America, for the firm’s first deployment in Southern California.
TRC, the city of Gainesville and MTM Transit have launched mobility-on-demand transit services in their respective communities.
Feb. 17, 2025
The Routing Company
VCU Health.
The new transit service provides a reliable and accessible on-demand transit option for employees working late shifts while the updates to Pingo include new features to its Pingo...
Sept. 30, 2024
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The summer schedule includes expanded service to 19 stops in the downtown Albany, N.Y., area to accommodate the tourist season.
July 2, 2024
The Routing Company
On-demand transit upgrades at LeeTran, Valley Regional Transit and Waco Transit System.
LeeTran has launched a new on-demand transit app, VRT has extended its hours of operations in the city of Eagle and TRC has launched a new on-demand service in Waco, Texas.
May 1, 2024
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An acquisition has been made, a service has been launched and a book has been released.
April 22, 2024

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Additional content from The Routing Company

The Routing Company
The Routing Company launches single point management platform.
The Hub™ provides a snapshot of daily operations and the ability to view services progressing throughout the day.
March 12, 2024
The Routing Company
The Routing Company introduces Pingo Rural™ for on-demand transit.
Pingo Rural™ helps to address efficiency and reliability concerns for transit users living in rural areas.
March 1, 2024
The new self-serve reporting capabilities and additional on-demand transit metrics can be used to combine pre-developed reports for National Transit Database reporting or to generate...
Feb. 1, 2024
The Routing Company
The Routing Company celebrates launch of CDTA's FLEX+ transit service.
The CDTA has partnered with TRC to provide riders with affordable and convenient transit service between downtown Albany, N.Y., and the Joseph L. Bruno Rail Station.
Jan. 30, 2024
The Routing Company has partnered with Kitsap Transit to launch a commingled on-demand and paratransit service.
Jan. 18, 2024
The Routing Company, in partnership with Swiftly, has launched GTFS-rt real time transit monitoring on all of the agency's customer deployments to increase efficiency and on-time...
Jan. 3, 2024
The one-year pilot project intends to assess and explore opportunities for the ongoing expansion of on-demand transit services within the Quincy community while supporting and...
Dec. 20, 2023
The Routing Company will be providing transportation services within Chillicothe city limits with the deployment of 22 vehicles as part of TRC's first order through the five-year...
Dec. 12, 2023
New data from Ride Pingo shows 31 percent of trips replace single passenger vehicle trips and shows 26 passenger-per-hour peak using shuttles on-demand.
Nov. 28, 2023
The new deployment is anticipated to commence early 2024 and is expected to initiate transit service between downtown Albany and the Joseph L. Bruno Rail Station
Nov. 21, 2023
TRC began providing scheduling and dispatch software Oct. 1, with access to the company's entire suite of on-demand Pingo™ features.
Oct. 10, 2023
TRC will deliver on-demand transit services to the Solano County community; the contract includes a base of three years, with two one-year options for extension.
Oct. 3, 2023
Under the new service, on-demand and flexible service will be available across three new zones in Kitsap County.
Sept. 26, 2023
The contract follows The Routing Company's recent shuttle deployments with Maryland’s Bethesda Urban Partnership, Virginia Commonwealth University and two additional private deployments...
Aug. 4, 2023
Pingo Analytics allows customers to request and create fully custom reports, view all metrics in one place and download and customize data when choosing to send reports to users...
July 28, 2023
Pingo Access delivers ADA paratransit services in multiple modes and was recently deployed at FAST in Solano County, Calif.
July 12, 2023
SMART
SMART Connect is a microtransit shuttle service designed to provide first and last mile service directly between the SMART Airport Station and the Charles M. Schulz-Sonoma County Airport and the surrounding business corridor.
The SMART Connect service is powered by TRC’s Ride Pingo.
June 21, 2023
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Pingo Campus is TRC's new campus division to support on-demand mobility university, secondary school and corporate campus riders.
June 8, 2023
Transit Protect is TRC’s newest feature within the Pingo platform and allows integration of on-demand transit within specified service areas while fortifying existing fixed routes...
May 30, 2023
The agreement allows The Routing Company to help improve mobility in downtown Bethesda with its Pingo products.
May 18, 2023
The Routing Company
The Routing Company
The new app will feature a new notification flow system for better ride tracking and rider updates, an upgraded onboarding process and improved journey planning.
April 28, 2023
The initial three-year contract will give North Bay residents an option to complete first-and-last-mile journeys.
March 3, 2023
The partnership, which is anticipated to launch in spring 2023, will last for up to one year and makes SEStran the fourth fleet TRC has in Scotland.
Feb. 21, 2023
The three-vehicle pilot is anticipated to launch in early spring 2023 and makes AA OOT the first agency in the state of Maryland to deploy TRC’s patented technology.
Feb. 7, 2023
Deployed by the MLK Center, the “Midtown-Get-Around'' service facilitates low-cost rides in Marion County for residents of the Butler Tarkington, Crown Hill, Mapleton Fallcreek...
Jan. 19, 2023
TRC’s Pingo suite of rider, driver and fleet management software first launched in the United States with Washington state’s Kitsap Transit in 2021.
Dec. 7, 2022
RMA will use TRC’s award-winning Pingo platform to provide Virginia Commonwealth University’s on-campus transportation for its community of more than 50,000 students, faculty,...
Nov. 29, 2022
The project makes LTSA the first agency in California to deploy TRC’s on-demand Pingo app.
Nov. 8, 2022
The Routing Company
A women in a wheelchair
Five of FAST’s eight routes will be replaced by on-demand transit options by February 2023, and it is anticipated to grow to operate citywide by mid-2023.
Nov. 3, 2022
CyRide will use TRC's Pingo platform to operate existing and new on-demand services, leveraging the Pingo app, Transit Connect™, and Pingo Journey™ features.
Oct. 25, 2022
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Pingo Journey™ lets riders plan multimodal journeys, request on-demand rides, buy on-demand transit tickets and link to all other transit modes in the network.
Oct. 11, 2022
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The contract will service the Sequim and Forks areas with TRC’s Pingo app including its Transit Connect feature which guarantees connections for riders to existing fixed route...
Oct. 10, 2022
The announcement comes on the first day of National Hispanic Heritage Month, celebrated annually from Sept. 15 to Oct. 15.
Sept. 16, 2022
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Horton and Norris’ leadership will help the company continue to evolve its products and generate customer impact.
Aug. 31, 2022