Memphis Area Transit Authority (MATA)

Memphis, TN 38103


About Memphis Area Transit Authority (MATA)


444 North Main Street
Memphis, TN 38103
United States

More Info on Memphis Area Transit Authority (MATA)

Mata Logo 11074409

The Memphis Area Transit Authority (MATA) is largest transit operator in the state of Tennessee, and is fully committed to providing top customer service in every aspect of its operation from trolleys to regular fixed-route service. Its website ( is designed to provide more in-depth information on MATA and its services. Each weekday, MATA transports nearly 35,000 riders throughout Memphis and the surrounding areas on 200 transit vehicles including paratransit vans, vintage rail trolleys and conventional accessible buses. MATA serves three cities in Shelby County and West Memphis in Arkansas.

Products and Press Releases

Safety & Security

MATA names Keith Watson chief safety and security officer

Feb. 16, 2024
With 30 years of safety and security experience, Watson will help MATA ensure the safety of riders and employees throughout the agency system.

Bacarra Mauldin named MATA interim CEO

Feb. 1, 2024
Mauldin has assumed the role of interim CEO following the retirement of former CEO Gary Rosenfeld.

MATA promotes Tiffany Casey as new chief administrative officer

Nov. 21, 2023
Casey previously served as MATA's director of performance improvement.

National initiative by community leaders kicks off to provide safer transit for preschoolers

Oct. 20, 2023
MATA has launched a national initiative to make bus services more accessible for pre-school families in partnership with the National Head Start Association.
Fare Collection

MATA launches GO901 Smart Card

Aug. 22, 2023
GO901 Smart Cards can be secured and loaded on MATA ticket vending machines located at all transit centers and allows customers to pay for transit using the card.
Hybrid, Hydrogen & Electric Vehicles

MATA introducing electric buses to its fleet

July 17, 2023
Currently, the authority, which received $22 million in federal grants to invest in clean electric buses in 2022, has three electric buses in service.
Car Sharing

Memphis Groove On-Demand surpasses 100,000 rides

May 11, 2023
Groove has enabled access to 93 percent more of Memphis’ jobs in the service area within 30 minutes than previously accessible with just fixed line transit.

MATA completes $200,000 upgrade to dispatch command center

Feb. 24, 2023
The upgraded dispatch command center, which includes 30 monitors, two video walls and five workstations, will enhance and streamline the agency’s communication with drivers, customers...

MATA partnering with TOOTRiS Child Care On-Demand to provide new child care benefits to attract employees

Jan. 6, 2023
With over 185,000 licensed child care providers on its nationwide network, TOOTRiS provides parents options, including full-time and part-time care.
Bacarra Mauldin headshot.jpg

MATA promotes Bacarra Mauldin to deputy chief executive officer

Dec. 22, 2022
Mauldin was formerly the chief of staff for MATA. In her new role, she will support CEO Gary Rosenfeld in the direction, management and administration of the agency.

Articles & News

MATA's GO901 Smart Card and Ticket Vending Machines allow riders to secure reusable cards and purchase ride passes as needed.

Insider Insight: In Public Transit, Innovation is for the End User

Oct. 3, 2023
Innovation can be challenging and frustrating, but it is a necessary tool to ensure greater mobility for all.
Memphis Area Transit Authority
Gary Rosenfeld

OP-ED: A Historic Federal Transit Administration Grant Boosts Innovation and Customer Impact

Dec. 27, 2022
Leaning into innovation while staying focused on foundational aspects of transit service has resulted in record amounts of federal funding that will further enhance transit in...
The Memphis Area Transit Authority will receive $54 million to build an operations and maintenance facility.

FTA announces recipients of more than $1.6 billion in funding for clean transit

Aug. 16, 2022
The bus awards made available through the Low-No and Buses and Bus Facilities grant programs are the first competitive funding opportunities under the Bipartisan Infrastructure...


Mia Harvey

Communications Specialist

All content from Memphis Area Transit Authority (MATA)

Gary Rosenfeld accepts his Urban Executive of the Year Award.

Tennessee Public Transportation Association names Rosenfeld as Urban Executive of the Year

Oct. 21, 2022
This honor is given to CEOs or general managers that have demonstrated a deep commitment to furthering the goal of improving public transportation in Tennessee.
Anthony Amos

MATA promotes two executives

March 4, 2022
The organization announced the promotion of John Lancaster to chief development officer and Anthony Amos to chief compliance officer.

Bacarra Mauldin joins MATA as chief of staff

July 15, 2021
Mauldin will provide strategic leadership and the framework to support day-to-day operations, project management and execution of strategic initiatives to ensure the continued...
Tiffany Casey

MATA names Tiffany Casey as director of performance improvement

Feb. 18, 2021
In her new role, Casey will focus on improving processes and focusing on performance initiatives.
Plate With No Load
ADA Related Products

MATA implements use of high-tech composites in its service ramps for disabled trolley customers

Dec. 3, 2020
The agency says the composite ramps are more than 60 percent lighter than the traditional metal ramps and are three times stronger.
Ronald Nickle, chief safety and security officer, MATA

Ronald Nickle joins MATA as chief safety and security officer

Oct. 6, 2020
Nickle joins the executive team as a new top-down, data-driven management system is implemented.
Ted Harris, COO, MATA

Ted Harris joins MATA as COO

Sept. 2, 2020
Harris joins the executive teams as the organization begins implementation of new customer-focused initiatives.

MATA announces installation of Wi-Fi on entire fleet

Jan. 2, 2020
Free Wi-Fi access is now available on all fixed-route buses, paratransit vehicles and rail trolley cars.
Alan Kirkpatrick
The rail line is operating initially with three Trolley cars: 234, 453, and 540.

Memphis Main Street Trolley Rail Line Back In Service

May 2, 2018
After nearly four years, the Memphis Area Transit Authority restored passenger operations to the Main Street Trolley rail line after the conclusion of a ribbon-cutting ceremony...