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Safety & Security

SEPTA
SEPTA has never had a higher customer satisfaction score.
Management

SEPTA customer satisfaction scores reach all-time high

The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.
July 18, 2025
Management

CA: Metro's ridership in June dropped to lowest of the year after immigration raids

July 17, 2025
Safety & Security

LA: CATS union says buses are unsafe for workers, the latest conflict in Baton Rouge agency

July 17, 2025
SEPTA
A SEPTA Transit police officer.
Safety & Security

Serious crimes continue to drop on SEPTA transit services

July 16, 2025
MTA
Residents on an escalator in an MTA station.
Management

MTA metrics up in key categories throughout first half of 2025

July 15, 2025
Metrolink
a metrolink train goes through an at-grade crossing
Railroad Right of Way and Maintenance of Way Equipment

Metrolink brings new wireless, smart crossing technology to two more rail crossings

July 14, 2025
Big Blue Bus
The new enforcement begins with a 60-day warning period for Santa Monica’s Big Blue Bus.
Safety & Security

Big Blue Bus, West Hollywood launch automated bus stop enforcement

July 14, 2025
Denver RTD
Denver RTD transit police SUV parks outside Denver Union Station at night
Safety & Security

Denver RTD’s new online dashboard gives riders access to monthly safety and security metrics

July 8, 2025
L.A. Metro
L.A. Metro Ambassadors.
Safety & Security

L.A. Metro, Teamsters Union sign new agreement for L.A. Metro Ambassador personnel

July 7, 2025

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Mass Transit
Mass Transit magazine is the only direct-request publication exclusively dedicated to covering the public transportation industry in the U.S. and Canada. We promote best practices for integrated mobility by covering industry news, producing special reports, analyzing industry trends and challenges and developing in-depth profiles of transit agencies and systems. Our coverage connects people and ideas through content that engages and educates readers as they navigate the new mobility frontier.
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