The Denton County Transportation Authority (DCTA) is rebranding its Lewisville Lakeway on-demand mobile app, which provides real-time convenient service with the tap of a button.
Beginning May 11, the newly rebranded microtransit mobile app will make it easier for users to identify. The new app will have the DCTA logo as the identifying icon and will be available in the Apple and Google Play stores. Riders will need to download the new app, which will replace the current Spre Rider app.
To book a trip, riders will need to do the following:
- Open the DCTA On-Demand app on their mobile device and link their account to DCTA.
- Enter the destination in the "Where to?" box.
- When selecting the pickup location and drop off location, riders can use the designated stops, or they can enter in an address for a specific location.
- Add in any additional information by tapping on the “Passenger” or “Wheelchair” icon and tap “Request Ride” when ready. If riders want to schedule their trips in advance, they can select a later time and/or date by tapping “Schedule” in the lower right corner.
- Receive real-time prediction of pick-up times via text and the app.
In addition, Lewisville Lakeway On-Demand service hours will be updated due to COVID-19 to the following starting May 11:
Monday through Friday from 6:00 a.m. to 9:40 p.m.
Saturdays from 8:30 a.m. to 8:00 p.m.
