DCTA expands its GoZone service to Castle Hills

Whether it’s running an errand or heading to the nearest A-train station, GoZone is here when it’s needed, where it’s needed.
Jan. 26, 2022
2 min read

Denton County Transportation Authority’s (DCTA) has expanded its GoZone service to Castle Hills as a newly annexed part of Lewisville. 

 An on-demand rideshare service, powered by Via, riders utilize GoZone for trips within two dedicated zones: Denton and Lewisville/Highland Village GoZones. A fleet of dedicated vans is used to pick up and drop off riders at assigned virtual bus stops within the zones. Payment for GoZone can be made with a DCTA pass or purchased as single trips for $.0.75 each. 

“We're happy to welcome the Castle Hills community into DCTA's GoZone service,” said Javier Trilla, assistant vice president of innovation and information technology, DCTA. “The expansion into Castle Hills was a natural extension of our Lewisville services and further ties together the community by offering a transit option that gets you anywhere within Lewisville on a single per-trip fare.” 

Passengers simply download the DCTA GoZone mobile app to book their trips in real time. If riders don’t have a smart phone, they can call DCTA customer service to create an account and book a trip. Riders can also pay with exact cash on board. The service operates 365 days per year with the following hours of operation: 

  • Monday through Thursday from 5:00 a.m. to 10:00 p.m. 
  • Fridays from 5:00 a.m. to 11:00 p.m. 
  • Saturdays from 8:00 a.m. to 11:00 p.m. 
  • Sundays and holidays from 8:00 a.m. to 6:00 p.m. 

Monday through Saturdays, rides must start and end within the same zone (either Denton or Lewisville/Highland Village/Business 121), while on Sundays, riders can book rides between the zones. 

Riders who have a special need for a vehicle with a bike rack or one which is wheelchair accessible can be easily accommodated. Call DCTA or simply use the mobile app to set the profile preference for wheelchair accessibility. 

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