The Routing Company (TRC) has launched Transit Protect, TRC’s newest feature within the Pingo platform, allowing integration of on-demand transit within specified service areas while fortifying existing fixed routes. With Transit Protect, operators can build on-demand systems with tailored zone restrictions that do not compromise rider demand for existing networks. Specifically, operators can use Transit Protect™ to set zone restrictions within the Pingo Dashboard – ultimately boosting on-demand access for communities underserved by transit while restricting on-demand trips for already well-served routes.
“Our customers spoke, and we listened. This latest innovation is a result of agencies wanting to innovate and bolster service while remaining concerned about cannibalization of existing fixed route networks,” said James Cox, CEO, TRC. “Transit Protect is a game changer for public transit agencies and puts them in full control of managing rider demand and behavior across all modes in a network.”
Zone restrictions can be set for geographic service areas or specific times of day, depending on operator preferences. This allows operators to set when and where on-demand service will be available to riders.
“We developed Transit Protect as a direct response to customer demand for balancing transit modes offered to riders without compromising existing ridership,” said Niko Rekhviashvili, director of product management, TRC. “This is an industry-leading feature that puts transit first.”
Transit Protect is immediately available for new and existing customers around the globe. TRC’s award-winning Pingo platform includes the Drive Pingo™ and Ride Pingo™ apps and the Pingo Dashboard operations management tool, which together provide on-demand, paratransit, fixed and flexible transport that enhances ridership of existing transport networks.
