Washington Metropolitan Area Transit Authority encouraged customers to participate in the 2018 Bus Passenger Survey, which began on October 9. Because Metro's funding from local jurisdiction is based in part on jurisdiction of residence, the survey is used to determine how transit funding is allocated based among the cities and counties that Metro services. The survey also provides data on ridership and travel characteristics to help support Metro's planning efforts and collects general demographic information as required by federal regulations.
Over the next four months, surveys will be distributed and collected aboard buses by trained research contractors throughout the Metrobus service area. Importantly, customers are asked to complete the survey each time they receive one. Customers can remain anonymous if they wish; however, address information (block, street, zip code) is a key component to determine jurisdiction of residence for funding purposes.
As an incentive, survey participants will be entered in a drawing for a chance to win one of twenty $100 SmarTrip cards.
Metro conducts a Bus Passenger Survey once every four years.