Customers with visual impairments can more easily navigate Greater Richmond Transit Company's (GRTC) system with newly installed Braille bus stop sign markers this month. Braille provides tactile reading with raised dots for people who are blind or visually impaired.
Bus stop specific information, including the unique bus stop identification number, appears on the updated Braille markers. This provides another way for customers to easily identify a bus stop location, determine the bus stop number and check for bus arrival times through GRTC’s app, track-by-text or by calling customer service.
GRTC Interim Chief Executive Officer Charlie Mitchell said, “We are committed to making GRTC accessible and easy to use for all customers. Enhancing our at-stop signage is an excellent improvement benefitting our riders needing additional visual assistance.”
All GRTC bus stop signs will be updated to include the new Braille signs this month.
