Long Beach Transit and Moovit to provide riders with real-time planning app

April 7, 2021
As the community emerges from the COVID-19 pandemic, Long Beach Transit and Moovit want to make multi-modal mobility planning easier through the app.

Long Beach Transit has selected Moovit to provide customers with a single app to plan their public and shared transit trips with real-time arrival information for the smoothest possible journey around the city.

As the community emerges from the COVID-19 pandemic and students, commuters and others plan travel, Long Beach Transit and Moovit want to make the choice easier through the mobility app. Available for iOS and Android, the free Moovit app combines official information from Long Beach Transit, as well as crowdsourced information to calculate the best route for each journey in Long Beach and beyond, with urban mobility options such as bus, light rail, bikeshare, Uber and Lyft.

The Moovit app provides customers with real-time arrival information so they know exactly when their bus will arrive, a live directions feature with get off alerts to provide step-by-step guidance for the entire journey and service alerts so they can avoid disruptions on usual lines and plan their journey accordingly. Moovit also incorporates accessibility features, empowering people across the disability spectrum to use public transportation with more assurance. The app is optimized with screen reading features for low vision users, including TalkBack/VoiceOver capabilities, identifies wheelchair-accessible routes and stations and calculates step-free routes. Moovit’s app is also designed with optimized menus and buttons for those with hand-motor disabilities.

“The partnership between Long Beach Transit and Moovit will enhance the customer experience and make travel easier,” said Long Beach Transit President and CEO Kenneth A. McDonald. “The partnership addresses a common complaint from customers that they don’t know when their bus will arrive. The Moovit app provides real-time alerts and step-by-step directions to make travel much easier.”

Customers using the Moovit app will also receive service alerts and communication from Long Beach Transit. Thousands of Long Beach Transit customers already use the Moovit app and will soon receive these alerts from the app already on their phone.

“Public transit is an essential component of any sustainable urban transportation system,” said Yovav Meydad, Moovit’s chief growth and marketing officer. “Precise trip planning information helps riders avoid delays and lessen waiting times, making it more attractive. The new web trip planner on Long Beach Transit’s website, as well as integrating LBT information in the Moovit app, will help make the entire journey experience seamless, more comfortable and take less time.”