MCTS integrates WisGo fare collection system into Transit Plus paratransit program

Riders using Milwaukee County Transit Systems’(MCTS) Transit Plus paratransit program can now pay for their rides using the WisGo regional fare collection system, either through reloadable fare cards or the Umo app. 

MCTS notes WisGo fare collection is already in place at public transit agencies across Wisconsin, including MCTS fixed bus route service, Appleton, Beloit, Oshkosh, Racine and Waukesha. WisGo allows riders to load funds to an account and pay their fare by tapping a Transit Plus WisGo card or using the Umo mobility app when boarding a paratransit van, offering a more flexible payment experience. 

“Integrating Transit Plus into WisGo is a significant step forward in our commitment to modernize Milwaukee County’s transit system and put riders first,” said Milwaukee County Executive David Crowley. “By bringing Transit Plus into WisGo, we are creating a more connected, equitable and user-friendly transportation network that meets the needs of our community today and into the future." 

WisGo will replace the use of tickets. MCTS says the final day to purchase tickets will be Feb. 27, 2026, however, existing tickets will continue to be accepted for paratransit rides throughout 2026. Exact cash fare will continue to be accepted. Riders enrolled in long-term care programs will transition to WisGo for agency-paid rides later in 2026. 

“Our Transit Plus riders benefit from the same modern, contactless fare platform as our fixed-route system, making it easier for customers to access services they rely on every day,” said MCTS President and CEO Steve Fuentes. “This improvement reflects our ongoing efforts to improve efficiency, customer service and enhanced mobility.” 

MCTS notes riders can add funds to their Transit Plus WisGo card online or at participating retail locations.  

“We’re excited to give our riders a better experience with WisGo,” said Transit Plus Director Fran Musci. “This program offers a single fare payment platform for our riders whether they ride the bus or Transit Plus paratransit van service.”