Houston Metro awards paratransit contract to MV Transportation

March 25, 2021
The contract includes operation of minivan service as part of Houston's curb-to-curb shared-ride METROLift system.

The Metropolitan Transit Authority of Harris County (Houston Metro) awarded a five-year contract to MV Transportation, Inc., to provide paratransit services beginning April 11, 2021. 

Under terms of the contract, MV will provide safe and reliable paratransit services within the METROLift system, the city’s curb-to-curb shared-ride service for people with disabilities and those who cannot board or ride other types of Metro transit services. MV will be responsible for the minivan component of the METROLift service, including operations, maintenance and customer service. As part of MV’s start-up efforts, the company is rolling out a broad hiring program that includes recruiting drivers from the incumbent provider in addition to its rigorous safety and training programs.

“We look forward to our partnership with Houston Metro and appreciate the confidence its leaders and board have placed in MV,” said MV Transportation Tom Egan. “We are committed to helping advance their goal of providing universal accessibility for the Houston community and will leverage our extensive paratransit expertise to continuously improve safety, reliability and the rider experience.”

With this latest contract award, Dallas-based MV further expands its Texas-based passenger operations to include Austin, Corpus Christi, Dallas, El Paso, Houston, Justin and San Antonio.