More Ticket Options and Improved Navigation for NJ Transit Mobile App

May 1, 2017
NJ Transit’s latest mobile app upgrade has a redesigned look that brings additional features and functionality to the home page screen. Bus customers also will be able to use the app to purchase one-way, round-trip and discounted 10-trip tickets.

NJ Transit’s latest mobile app upgrade has a redesigned look that brings additional features and functionality to the home page screen. Bus customers also will be able to use the app to purchase one-way, round-trip and discounted 10-trip tickets. In addition, the enhancements provide customers with service alerts and service information for specific train stations or bus stops at a glance.

The new app will be available to Android users first with iOS release to follow, possibly within two weeks. NJ Transit is rolling out the new version so that it can make any needed refinements before it is available to its larger customer base of iOS users.

“Technology continues to evolve and with that, NJ Transit is continually working to improve our customers’ experience with our app,’’ said NJ Transit Executive Director Steven H. Santoro. “I heard first hand from our customers that they also want service information right on the app — this version does just that.”

“Our mobile app users also demand a clean, functional interface, and this redesigned look provides for one-tap access to each of the most popular features. We are proud to be an industry leader in mobile ticketing, and we will continue to look for ways to put the latest technology in the hands of our customers,’’ Santoro added.

Visually, the crisp look features a new home screen with a tile layout, larger buttons, and clearer colors for easier viewing and selection of the options. Tiles provide access to tickets, train schedules, DepartureVision and MyBus right from the home screen. A Quick Buy tile provides for one-tap purchases of favorite tickets. DepartureVision and MyBus will display and auto refresh right on the home screen.

Additionally, DepartureVision and MyBus information on the home screen are auto populated based upon your favorites.

NJ Transit bus customers can now purchase monthly passes, discounted 10-trips, roundtrip and one-way tickets for both interstate and intrastate travel.

The use of mobile ticketing through the MyTix program has grown steadily since its introduction in 2013 and now has more than 1.25 million customer accounts.

The NJ Transit mobile app is available for free download on any web-enabled iOS or Android device. To purchase tickets, customers simply install the app and create an account, which will securely save a customer’s profile information and purchase history.