Modeshift and Hazleton Public Transit launch new digital fare and data collection platform

July 20, 2023
The digital platform streamlines the ticketing process by offering riders an option to request and pay for a ticket with just a few clicks on a mobile device.

Modeshift is partnering with Hazleton Public Transit (HPT) to launch a new digital fare and data collection platform.

Through the partnership, Modeshift has worked closely with HPT to plan, design and implement the mobile ticketing system, which will significantly increase ease of use for riders. The digital platform streamlines the ticketing process by offering riders an option to request and pay for a ticket with just a few clicks on a mobile device. Additionally, Modeshift’s data fare collection integration will provide HPT with valuable insights to help optimize transit routes while improving accessibility for riders.

“We’re excited to launch our new mobile ticketing platform in partnership with Modeshift to provide our community with a safer, more efficient public transit experience,” said Ralph Sharp, director for HPT. “Our buses serve a diverse group of community members and visitors, each with individual needs. With this new digital solution, we can more efficiently meet the needs of our riders by optimizing our routes and timetables.”

HPT is the latest Pennsylvania-based transit agency to partner with Modeshift to modernize fare and data collection infrastructure. Most recently, Modeshift partnered with Luzerne County Transportation Authority and continues to see success across the state.

“We’re thrilled to be working with the team at Hazleton Public Transit to help optimize their route planning and improve the overall rider experience,” said Miroslav Katsarov, CEO of Modeshift. “With our data collection platform, HPT will now have greater insight into the needs of its riders and can ultimately use this data to make routes more efficient throughout Hazleton.”

Features of the Modeshift mobile app and online system will include:

  • Mobile Ticketing: Riders can easily plan their trip and purchase fares through a mobile application.
  • Smart Cards: Riders without a mobile device can request special smart cards from the agency and then connect their cards or cash to their account.
  • Web Portal: Travelers can also access many of the above benefits online, streamline trip planning and fare purchases.
  • Data Collection: Enables HPT to optimize its system based on real-time insights, make data-driven decisions and save valuable resources.