Updates on MBTA’s Red Line service improvements

Aug. 12, 2019

The Massachusetts Bay Transportation Authority (MBTA) announced the Red Line restoration efforts have resulted in several service improvements, with major signal work completed in a key area of signals between Broadway and JKF/UMass Stations, allowing 28 trains throughout the Red Line during rush hour.

 The restoration of the signals between Broadway and JFK/UMass was followed by several consecutive days of operational testing to ensure the system was properly functioning and could be monitored and controlled by the MBTA’s control center. Restoring this key segment of the signal system has also allowed the MBTA to improve travel times, resulting in a time savings of approximately five minutes for customers.

“These service improvements are an important milestone as the MBTA progresses towards full restoration of service,” said MBTA General Manager Steve Poftak. “It will result in a noticeable improvement in Red Line service for our customers. I want to express my deep gratitude to our customers for their patience as we continue toward a full recovery. I also want to thank our entire workforce and contractors for their continued commitment to working seven days a week to restore the Red Line to regular service."

Regular, pre-derailment levels

Prior to the derailment, these regularly scheduled 28 trains were scheduled in the rush hours with about 14 trains running per hour on the Red Line, or about one train every four to five minutes. During the mid-day, the Red Line also ran between 9 and 10 trains per hour.

Post-derailment levels

In the days that followed, the Red Line was only able to run about six trains per hour during rush hour service, or one train approximately every 10 minutes. During the mid-day of the days that followed, the Red Line ran about five trains per hour.

Due to the significantly damaged automatic signaling system, a manual operation was put in place on the Braintree branch from Broadway to North Quincy and on the Ashmont branch from Broadway to Fields Corner. The process of manually moving each train through each station in these sections of the Red Line required about 57 personnel in the field every day.

Today's current levels

Due to the incremental restoration progress and continued increase in service, the MBTA continues to near pre-derailment rush hour levels: 28 trains are back on the Red Line during rush hour periods with the MBTA running an average of about 12 to 13 Red Line trains in the morning rush hour and between 10 and 11 trains in the evening rush hour, or about one train about every five to six minutes during rush hour.

In addition to increasing the number of trains in service and the time savings, restoring signals between Broadway and JFK/UMass is allowing the T to run additional Red Line service outside of rush hour. This week, the T began operating three additional trains between the hours of 1-3 p.m. to provide more frequent Red Line service and to minimize any potential crowding during the middle of the day.

Incremental improvements continue with MBTA forces and contractor personnel working seven days a week to make repairs to signals, communications and power infrastructure. One month after the derailment on July 11, three signal bungalows have been rebuilt, a fourth signal bungalow was constructed, and repairs were made to numerous signals, switches, nearly 20 miles of signal cable, hundreds of signal control relays, dozens of track circuits and numerous other pieces of related equipment.

As of the week of August 5, major signal work has been completed between Broadway and JFK/UMass. Work is progressing in repairing train control signals, track signals and electronic track switching controls with the goal of continuing to bring the Red Line back to regular service.

With the restoration of the signals between Broadway and JFK/UMass, the area of manually dispatching and moving trains between stations has been shortened and scaled back to two areas between JFK/UMass and North Quincy on the Braintree branch and to between JFK/UMass and Fields Corner on the Ashmont branch. This manual operation currently requires about 41 personnel in the field per day.

What to expect next

MBTA and contractor personnel continue their efforts on restoring the signal system where the manual operation is currently: between JFK/UMass and Fields Corner on the Ashmont branch and between JFK/UMass and an area of the track near Tenean Beach on the Braintree branch. As previously announced, repair work specific to these final areas is expected to last through October with incremental improvements before then continuing.

MBTA and Red Line investments

The $8 billion that the MBTA plans to spend over the next five years is the most in any five-year period ever—and this funding will have tangible results and provide a more reliable ride for customers.

The MBTA is investing nearly $2 billion in the Red and Orange Line improvement program, which will completely replace the cars, replace the signal systems and upgrade track and maintenance facilities for both lines.

The MBTA is investing $350 million on the signal systems and $470 million for track and maintenance facility upgrades.

The MBTA is working to deliver 252 new Red Line cars and expects the first Red Line pilot car to be delivered later this summer.

The MBTA has also made a number of investments along the Red Line since 2015, including replacing third rail, replacing track and signal work.