TTC releases Diversity and Culture Annual Report

The Toronto Transit Commission (TTC) released its inaugural report on diversity and culture, “A Year of Firsts.” 

The report is the first of its kind for the organization and reaffirms the TTC’s commitment to diversity and inclusion. 

“We are committed to ensuring the TTC embraces and reflects the diversity and inclusivity of our great city,” said Toronto Mayor John Tory. "As this inaugural annual report shows, the TTC has made progress on diversity and inclusion in the last year, and I support the work underway to see that progress continues and expands this year and in the years ahead." 

In December 2020, the TTC Board endorsed the organization’s 10-Point Action Plan on Diversity and Inclusion. Since the adoption of the plan, the TTC has begun a significant organizational culture shift with a focus on prioritizing diversity and inclusion initiatives. The annual report represents a year of firsts. One of those includes 60 percent of new operator hires identifying as female in 2021, surpassing the target of 40 percent identified in the plan, and marking a significant shift in the TTC’s outreach and recruitment process. 

"Toronto is one of the most diverse cities in the world, and the TTC remains committed to reflecting the principles of diversity and inclusion throughout our organization," said TTC Board Chair Jaye Robinson. “Ensuring that all riders and employees feel safe and welcome on transit is a critical focus of the TTC Board. While there is still work to do, we are proud of the progress we have made to date.” 

TTC CEO Rick Leary added, “We want everyone to feel comfortable riding and working for the TTC and we know there have been instances when that hasn’t been the case. This Annual Report represents the early stages of the TTC’s journey to becoming more inclusive and is a way for us to be held accountable for our work in these areas. I want to thank all our employees and partners whose efforts have contributed to this Annual Report and make the TTC a better and stronger organization.” 

The annual report, which highlights 50 key accomplishments, will be before the TTC Board for discussion at its meeting on April 14. It is available on TTC’s website.