DART awards Uber contract for rideshare services

May 27, 2020
Uber will provide additional capacity across the agency’s 13 GoLink service zones.

Uber Technologies, Inc., has been awarded a three-year contract by the Dallas Area Rapid Transit (DART) Board for rideshare services to supplement the agency’s GoLink program.

Uber will provide additional capacity across the agency’s 13 GoLink service zones.

In January 2017, DART was awarded a Federal Transit Administration (FTA) Mobility on Demand Sandbox grant to pilot test an on-demand microtransit service integrated into DART’s GoPass mobile app.

Beginning in March 2018, DART initiated the microtransit service, branded as GoLink and operated by MV Transportation, for three zones in Plano and three zones in Southern Dallas. Under the grant agreement with FTA, the microtransit service needed to include the use of a shared ride Transportation Network Company (TNC) like Uber or Lyft to supplement the GoLink service.

On Aug. 28, 2018, DART awarded a contract to Uber Technology, Inc., to provide UberPool service as a supplement to DART’s GoLink microtransit service. UberPool began operation March 2019, and by September 2019, UberPool was in operation to supplement Golink in all 13 GoLink zones.