Laketran introduces vans into Dial-a-Ride fleet

Oct. 21, 2019
The agency added eight new Ford transit passenger vans through its vehicle replacement program.

Laketran has introduced vans into its Dial-a-Ride fleet to help make service more efficient as ridership continues to grow.

Laketran says its Dial-a-Ride ridership has been rapidly increasing since 2015 and Laketran first took action by transitioning its Dial-a-Ride buses to propane in 2017 to reduce fuel costs and next reviewed its vehicle types.

“As ridership has increased, the needs have varied between ambulatory customers and those who use wheelchairs, so [we] spent the past year evaluating different vans so we could introduce a smaller vehicle into our fleet,” said Laketran CEO Ben Capelle. “The vans are about as small as we can get and still comply with federal regulations. All of our vehicles must be ADA accessible and accommodate two wheelchairs.”

Laketran added eight of the new Ford Transit passenger vans through the agency’s vehicle replacement program. The vans seat five passengers without wheelchairs.

“We’re always researching smaller vehicle types to make service more efficient,” said Brian Falkowski, board president. “The recent release of the Ford Transit chassis had provided us with more options that didn’t exist a few years ago."

The transit van is equipped with a rear-mounted lift that exits from the rear doors van, which is another first for the agency.

“There are benefits and challenges when diversifying your fleet. The smaller vans cannot accommodate larger wheelchairs and scooters, but are beneficial when you are picking up someone with a narrow driveway and now you have rear lift, instead of deploying a side lift into the grass or snow,” Capelle said. “There will be some additional steps in scheduling our 1,100 daily riders to make sure each driver has the right vehicle to best serve each customer.”

Laketran says it will immediately see the cost savings.

“The gasoline powered transit vans cost about half of a traditional Dial-a-Ride bus. And because there’s very few modifications to the vehicle, the maintenance costs of the vans will be cheaper as well,” Capelle said.

There is no fare box on-board the new vans because Laketran is beginning to transition its Dial-a-Ride service to a pre-pay structure where the passenger fare is paid when scheduling a reservation.

“Fare boxes cost over $10,000 each and require a lot of maintenance,” Capelle said. “If we can eliminate them, that is another cost saving to the agency.”