L.A. Metro's bike share offering free 30-day passes to essential workers

July 2, 2020
Eligible workers can apply for a pass through July 30, to give them access to unlimited 30-minute bike share rides and free electric bike unlocking fees for one month.

Free, 30-day passes are being offered to essential workers by the Los Angeles County Metropolitan Transportation Authority's (Metro) Bike Share.

Eligible workers can apply for a 30-Day L.A. Metro Bike Share Pass from July 1, through July 30, 2020, which will give them access to unlimited 30-minute bike share rides and free electric L.A. Metro bike unlocking fees for one month.

Riders can sign up for L.A. Metro's Essential Worker Program online. If someone is already a bike share passholder and is also an essential worker, they can reach out to support to enroll.

Eligible Bike Share for Business pass holders can redeem this free pass by reaching out to [email protected]

A credit or debit card is required to apply. With all promotions and passes, usage fees apply after the first 30 minutes of using L.A. Metro Bike Share. To avoid these fees, users should dock their bike and start a new trip every 30 minutes. Unlocking fees for electric bikes will be waived during each of the promotional periods for 30-minute rides and the 24-Hour Access Pass only. Smart bike convenience fees are still applicable. Offer is valid through July 31, 2020. The free 30-day pass is effective starting on the sign-up date, and the pass does not auto-renew. 

To further reduce touchpoints and help make using L.A. Metro Bike Share safer, the agency is also making contactless payment and mobile unlocking features available via the updated bike share app. Riders can now purchase passes, find bike share stations, manage their account and unlock bikes across L.A. County with one app.

To use the mobile unlock feature, customers must:

  • Download the Metro Bike Share app available for Apple and Android. 
  • Create a Metro Bike Share account or log in to an existing account.
  • Select the “Stations” tab to see nearby stations on the map.
  • Tap a nearby station to unlock an available bike.
  • Customers have 30 seconds to retrieve the selected bike. 

L.A. Metro notes the following safety precautions amid the COVID-19 pandemic:

  • The agency recommends using sanitizing wipes to clean the bike before and after riding and washing hands after a ride.
  • Maintain social distance from others when riding or accessing a bike.
  • Wear a face covering whenever social distancing is not possible.