Transit Quick Chats: The Future of Transit is Integrated

May 6, 2021

Golden Empire Transit’s consolidation of demand response services under a single technology platform is delivering greater operational and service efficiencies.

How do you improve quality of service and enhance operational flexibility? Service integration. Golden Empire Transit (GET) District accomplished this by bringing its demand response services – paratransit, NEMT and on demand - under a single software platform. Karen King, CEO of GET in Bakersfield, Calif., joins Mass Transit Quick Chats to discuss how a single platform resulted in greater efficiency of service, allowed expansion of service, provided real-time information to keep riders better informed and helped operations become more responsive.