Transit Quick Chats: Enhancing the Passenger Experience Through Improved Connectivity

April 7, 2021

Passenger connectivity, which allows transit riders to work or stream as they choose, can deliver an improved passenger experience, as well as offer additional benefits to agencies.

In this edition of the Mass Transit Quick Chats series, which was held as part of the inaugural "Passenger Experience Virtual Event," passenger connectivity is discussed with Metrolinx Chief Marketing Officer Mark Childs. Transportation is about connections and offering customers amenities, such as Wi-Fi, is one way to bolster those connections. This session will discuss efforts implemented by Metrolinx to keep GO Transit passengers connected through its innovative GO Wi-Fi Plus service.