AlphaVu, the leader in transit and infrastructure social listening, data mining and public opinion research, is pleased to announce the addition of Jennifer Kalczuk as vice president for Client Relations. Kalczuk brings nearly 20 years of experience in transit communications and management to this role. She will join the AlphaVu staff on July 10, 2017.
“We’re thrilled to welcome Jennifer to our growing team at AlphaVu,” said Scott Wilkinson, CEO. “Jennifer brings a wealth of expertise as a proven leader in the industry, and having been at a transit system herself, understands how our clients can use AlphaVu’s metrics and analysis to their best advantage.”
Prior to joining AlphaVu, Kalczuk spent 18 years as the external relations manager for The Rapid, the regional transit agency serving the greater Grand Rapids, Michigan, area. During her tenure, she directed the agency’s public relations and marketing, governmental affairs, market
research, and customer service functions.
Kalczuk also has a long history in national and state industry groups. She is the immediate past chair of the American Public Transportation Association’s (APTA) Marketing & Communications Committee and has served on the APTA Board of Directors. For the past four years, Kalczuk has been the president of the Michigan Public Transit Association.
“AlphaVu provides insights and market intelligence critical to agency success,” said Kalczuk. “I saw the impact this data can have on how a public transportation system interacts with its customers and communities. Social listening is becoming increasingly indispensable to systems of all sizes, especially as part of a local funding initiative, long-range system planning effort, or major capital project. I’m thrilled to be a part of helping agencies by understanding their constituents in this new and evolving way.”
