Metro Invites Customers to Try BusETA, a New Bus Arrival Prediction System

March 10, 2016
Metro is inviting customers to try "BusETA," a new bus arrival information system that will eventually replace Metro's current bus prediction service, NextBus.

Metro is inviting customers to try "BusETA," a new bus arrival information system that will eventually replace Metro's current bus prediction service, NextBus.

During the beta test period over the next three weeks, customers can try out the new BusETA platform and provide feedback before the formal launch in April. 

When fully implemented, BusETA will provide an enhanced user experience for customers using an open-source arrival-prediction algorithm that is quickly becoming a standard in the transit industry.

Among the features of BusETA:

  • Real-time bus arrival information is updated every 30 seconds for accuracy
  • Displays up to three next buses to arrive
  • Shows both time and distance for next bus arrival
  • Shows how many stops away a bus is located
  • Provides real-time Metro alerts and advisories alongside arrival times (available soon)
  • Eliminates "ghost buses" by clearly indicating when the system is using schedule data, rather than GPS location
  • Conveniently lists available nearby routes based on a customer's location
  • Available across all mobile and desktop applications

Prior to the transition from NextBus to the new BusETA, riders are encouraged to try out the new system and provide feedback to Metro at [email protected].