New Products, Services and Technologies at IT-Trans 2016

Integrated fare management

Nexo-360: Advanced on-board ticketing solution

On-board ticketing devices have changed public transport operator activities by introducing new options and advanced working practices. They allow their users to focus on providing optimized services to their customers. The key aspects of their success include: vehicle tracking and monitoring, real-time communication, positioning and navigation, computer-based dispatching, boosting security and safety of public transport, and an accurate passenger information system, which can be supplemented with advertising, emergency service, fleet management, ticketing, and vehicles’ technical device monitoring.

Based on its experience in designing and manufacturing high-quality ticketing devices for on-vehicle operation, AMCO presents the new on-board computer, driver console and ticket printer Nexo-360, which supports many options for electronic fare media. This device successfully meets all the needs the present and future fare collection management needs of transport operators. Nexo-360 combines’ ergonomic design, robustness and high efficiency in issuing paper tickets as well as in processing a variety of electronic fare media options including smart cards, contactless bank cards (EMV), and printed or mobile QR codes. Nexo-360 is not only a driver’s console, but is cutting-edge communication platform supporting WiFi, Bluetooth, GPRS/3G and Ethernet interfaces.

Tailored to modern public transport operator needs, Nexo-360 features a 10.4” projected capacitive touch screen, an attractive user interface for drivers, separate passenger display, indication LED light bar and a 3W audio system to ensure instant transactions as well as enhanced riders’ experience. The driver can adjust the horizontal position of the screen for optimum comfort in handling the device, regardless of the mounting position on every vehicle. The vertical angle can also be easily adjusted.

Nexo-360 operates as a supervisor of all on-board equipment or as a stand-alone device. In addition to being a complete fare collection management device for on-board payments, it can control the automatic vehicle location and real-time passenger information features.

Connecting travel, connecting Europe – e-ticketing and door-to-door travel experience

Travelers seek a convenient way to travel from A to B. However, what travelers currently experience is often a challenge of complex booking processes and ticket management.

The vision of the three-year EU project MASAI is to create one open ecosystem providing a seamless cross-border door-to-door travel chain, from discovery to management of travel. The consortium, which in addition to DB Systel GmbH consists of four additional European companies, aims to call on MASAI to promote sustainable mobility, helping both travelers and service providers.

MASAI supports those facing new business challenges by creating a symbiosis with the primary interests of service providers. The service provider can easily create visibility as well as new business models, and establish a broader range of services through a standardized interface to a network of travel-related services.

In line with the motto ‘Be local everywhere’, travelers benefit from the easy discovery and handling of all travel-related processes based on personal preferences by using a concierge application. The personal ‘MASAI folder’ holds these preferences and personal data and accelerates the discovery process of a desired offer.

DB Smart-In supports this vision with a technology that enables customers to use the smartphone as a digital concierge. It generates e-authorizations for multiple applications such as tickets, entry passes and access authorizations. Application of the NFC ticketing solution increases customer satisfaction in the travel process, by providing reliable and convenient e-tickets. With DB Smart-In, the attractiveness of offerings is increased and the costs of ticket sales and admission control are reduced.

Both DB Smart-In and MASAI can play an important role in the concept of smart cities and they pave the way for massive and sustainable adoption of the seamless travel experience.

Hardware and software solutions for open-loop and closed-loop ticketing

In the future, no passengers on the Tube, metro, subway or buses will need to worry about non-transparent tariffs of local transport companies or seek a ticket before beginning the journey. All they will need to do is hold their own contactless credit card in front of the reader at the station/vehicle entrance or the validator in the vehicle and the best fare will be booked and billed.

Working towards that day, FEIG ELECTRONIC will present at IT-TRANS in Karlsruhe a complete family of payment systems. The cVEND series, developed and approved according to the latest security standards (EMVCo

Level 2 and PCI PTS 4.0), supports credit cards and electronic tickets.

cVEND for buses, trains, ticket machines and access systems

The new cVEND product family consists of different modules that cover all existing public transport usage scenarios. This includes almost invisible integrated modules for on-board validators on buses and trains, modules with display for ticket machines and robust built-in modules for access systems.

They combine the support of common contactless credit cards, mobile payment and electronic tickets with an integrated application controller. Along with networking capabilities and a wide range of interfaces, these figures allow the use of cVEND as an independent ticket and payment system.

FEIG Payment Cloud

With the FEIG Payment Cloud, FEIG ELECTRONIC will present a payment application for cVEND payment systems, which is largely provided in the cloud. This enables different processes to be simplified. Any type of software can be loaded from a central location. This can also be done with software updates or troubleshooting. Safety approvals (e.g. PCI-DSS) need less effort, as the terminal software is not installed at the customer site but centrally in a data centre. Maintenance of the terminals on site is thus limited merely to the hardware.

PTnova – online service for subscription tickets

At IT-TRANS (1 – 3 March, Karlsruhe, Germany), HanseCom will present an extended PTnova version for optimizing ticket purchasing and customer service processes for both public transport providers and customers. By integrating an online service directly into the public transport provider’s website, customers can purchase and manage their subscription tickets 24/7. This service greatly reduces the administration workload, automates the sales process and enhances dialogue with customers.

The online administration service is a product extension to the sales management system PTnova. The front-end can be customized to reflect a company’s corporate design and is also optimized for smartphones and tablets. Via web services, all forms are directly connected to PTnova, ensuring real-time data exchange. As a result, different departments and user groups within a company will always work with current data. There is no personal data stored in the front-end application.

Global Display Solutions

New generation checking systems

The Herman electronic company from the Czech Republic has been active on the market for more than 20 years. It has introduced many new and innovative products, considerably modernizing the public transport market. One of its latest products is the EPIS 5 on-board checking system, offering contactless bank and non-bank payment methods. EPIS 5 also serves as an on-board computer, replacing several other products of third parties that are necessary to ensure safe and comfortable transport. EPIS 5 features include:

• Comfortable ticket sales thanks to its large menu
• Dispatching can check the vehicle’s GPS position
• Communication with dispatching (voice and data)
• Remote data updates and remote system supervision
• Controls vehicle information systems and much more

EPIS 5 is a powerful configurable and modular on-board system that can be tailored to customer needs. The basic version consists of:

• Powerful processor (up to four cores), optionally available with SSD storage 8/32 GB
• LCD driver terminal 10.4” LCD – 800×600
• Capacitive touchscreen, damage-resistant
• Thermal 3-inch printer
• Contactless chip card reader with EMV support, up to 4 SAM modules
• Acoustic entering and exiting announcements (up to 4 powerful channels)
• Power supply protection
• Transaction data black box
• The system boasts a short boot time – less than 45 seconds

PROXmobil3: flexible, fast and compact passenger terminal

A convenient ticketing system is essential for an attractive public transport service. The trend is towards electronic fare management and passenger self-service terminals. INIT’s new passenger terminal PROXmobil3, like its predecessors, supports many forms of e-ticketing. The device has become smaller overall, helping to keep the widest possible passageway available in the vehicles.

The 4¾-inch (12.06 cm) display, with a 16:9 format, has also been improved. It provides optimum legibility thanks to better resolution, reading angles and luminosity. The terminal offers passengers convenient and intuitive processing for all functions: choosing the right ticket, booking travel entitlement on smartcards, validating barcodes, or buying tickets in an open payment process. The software also supports a variety of standards, including combinations within a single system. VDV-KA, ITSO, Calypso and controlled boarding can all be supported, as well credit card-based applications using the EMV standard. Improved transaction times make it more attractive.

The intelligent terminal can be operated as a stand-alone device and therefore has WLAN and GPRS/UMTS available. It is available in two versions: for mobile use in a vehicle and for stationary use at stops and on platforms. The first major project where the new passenger terminal is to be installed is in Portland, Oregon. There, the Tri-County Metropolitan Transportation District of Oregon (TriMet) has awarded INIT with the implementation of a new e-fare system, where more than 1,100 on-board and platform validators will be implemented.

Features

• Contactless payment
• Automatic fare calculation
• Check-in / Check-out
• Controlled boarding
• EMV, NFC
• Prepaid systems
• Account-based systems
• Mobile or stationary use
• Simple to install
• Compact casing

Open-loop NFC payment in Turkey

NFC mobile payment has also been started in Mersin and Nigde, following implementation in Manisa and Kocaeli. All passengers with Android-based, kitkat 4 compatible, NFC-featured smartphones who install the free Kentkart Mobile application from Android Store can easily begin using the mobile payment application provided by Kentkart. Passengers can purchase a virtual card through a mobile phone and can load money online without being dependent on any one of the GSM operators and then, using it like any transportation card, can make their payments on all public transportation vehicles. With this application, Kentkart has transferred processes such as fare calculation, user rights, and ticket management updated in the terminals to the host and so has initiated active application of the account-based open-loop payment model in all cities.

Kentkart has accomplished intercity ticket integration forming season tickets alongside reinforced security measures with a NFC payment system, which is done using HCE (host card emulation) technology. This enables a passenger buying his/her ticket in Manisa to also take advantage of public transportation in Kocaeli, Mersin, and Nigde. By transferring all types of fare calculations to the host and applying the abovementioned open-loop payment model, Kentkart also developed a complete infrastructure to calculate day-end and due payments according to cities at the host and transmits the relevant amount to the account of the linked public transport operator the next day. This new infrastructure helps Kentkart to integrate its fare collection system with all other contractors that have created account-based open-loop payment infrastructures.

Consequently, by providing ticket integration among cities in Turkey, Kentkart prompted the infrastructure that will also enable international interoperability in the future. Kentkart authorities said that they envision the means to be used in the future for payment through open-loop payment systems will go beyond contactless cards, EMV-certified credit cards and NFC-enabled phones, opening the way to BeIn/BeOut and biometric solutions: they also said that they are preparing for all these new technologies with the new infrastructure.

An NFC payment system has already been working in Belgrade since 19 December 2015. Kentkart started the necessary preparations in order to apply the system to the 10 countries and 35 cities where it operates.

A new cost-effective and durable TVM with innovative features

Turkish TVM manufacturer Noya introduces a new TVM series with innovative features that provides a cost-effective yet reliable and durable solution, especially for emerging markets.

This new TVM-2000 series supports full outdoor operations as well as former models, thanks to its rugged chassis design and special isolation layer applied on metal body. This layer reduces the effect of outside temperature changes on the TVM chassis and increases system stability. In addition, a specially designed closed-loop cooling system, which does not intake air from outside for cooling, also helps to stabilise temperature inside the cabinet and to reduce dust intake dramatically.

The new TVM-2000 series has an innovative vertically positioned 15-inch 1,000 cd/m2 high brightness LCD Touch Screen Display, which creates a user interface like a mobile phone. So users of the TVM-2000 can enjoy a similar experience as they do with their mobile phones.

Design of this new TVM is based on a flexible concept, which allows different configurations. These range from the simplest top-up functions to the most complex configurations containing bill and coin recyclers. TVM-2000 also comes with an outdoor vending-type locking mechanism, which allows upgrade from a mechanical lock to a full featured electronic lock system with only changing cylinders. Thanks to other enhanced features such as Rugged Industrial PC module, Industrial Grade UPS Module, IP Based Remote Control Board, Secure Hopper System, and Built-In DVR, the TVM-2000 series TVMs a cost-effective and reliable solution for emerging markets as well as others.

General features

• Fully compatible for outdoor operation with robust chassis design
• Non-stop operation with high-quality industrial grade components
• Mobile phone-style vertically positioned high brightness LCD Touch Screen Display
• Flexible configuration with Ticket Printers, Card Readers/Dispenser
• Enhanced money handling with coin and bill recyclers
• Secure Hoppers for supplemental coin dispensing
• Built-in security functions with sensors, siren and video recording

Noya is a leading TVM and Outdoor Display manufacturer in Turkey founded in 1994. Our company offers in-house design and assembly of Ticket Vending Machines, Displays and Kiosks for outdoor and indoor environments. Noya’s outdoor TVMs and Displays are have been operating in Turkey for years in various cities, including Ankara, Izmir, Bursa, Kayseri, Samsun, Diyarbakır, Denizli, etc.

It’s the speed and flexibility that matter

Transport ticketing requirements have evolved significantly over the last few years – from transaction security to multi-application needs to various form factors and the possibility to integrate mobile ticketing to an existing-environment. In its successful history, NXP’s MIFARE-products have consistently been able to meet these requirements and have strongly established an excellent-reputation as the leading contactless solution delivering convenience, flexibility and scalability.

Over 1,000 business-partners – including application developers, service-and solution providers, system integrators and card-manufacturers – make up the open MIFARE community and ecosystem.

MIFAREDESFire EV2 is the next generation of MIFARE-ICs, with the highest security level (EAL5+ Common-Criteria certification) for hardware and software. Its enhanced key management makes it the ideal multiapplication platform for unlimited applications, enabling transport operators to combine different services in a single card or a variety of other from factors. The product offers the possibility to update keys while already deployed in the field and provides additional fraudulent transaction claim protection.

The enhanced security together allows fast and reliable transactions with full NFC support. The improved operating range leads to new transaction speed records, resulting in increased throughput for public transport operators and shorter queues and improved convenience for commuters.

Additionally NXP is offering ecosystem partners the opportunity to think ahead and consider how their system solutions can be further elevated using a set of innovative features available on the MIFARE DESFire EV2 development platform. The new multi-application MIsmart App feature supports multi-operator and multi-service environments that enable the development of new smart business models. Operators can now sell memory space for additional applications to third parties, without the necessity to share the card’s master key. This allows for a combination of unlimited applications such as closed loop payments, membership and loyalty programs, access management, bike rental, car-sharing and other possibilities in transport. It is like your personal app-store in a contactless smart card.

The future of transport is in your hand!

Tickey is a Bulgarian company which provides a mobile ticketing platform for public transport. According to Forbes, Tickey is an innovative smart ticketing system that can be seen as a sort of “Uber for public transport.” The company aims to increase the attractiveness of public-transportation and therefore its usage. To accomplish that, Tickey developed a mobile app which makes journeys more convenient and exciting.

What does Tickey do?

• Smart mobile ticketing system
• Timetables
• Analytical engine
• Route planner
• Intelligent fare collection engine
• Feedback and news

What are the benefits of Tickey?

• One-tap ticket purchase
• Fast mobile payment
• No fees on top of the ticket price
• End-user feedback
• Zero investment costs and reduced operational costs
• Future-proof technology – proximity sensors
• Big data analysis
• Eco-sustainable solution

Tickey is a complete platform that can be implemented in various modes, such as bus, tram, metro and boat-transport, parking lots, bicycle rentals and museums. It works with all legacy systems as an additional sales and distribution channel. Tickey can be installed in any city in the world and allows passengers to pay for their travel in the same way and to enjoy the ride.

Powerful security module for e-ticketing systems

Many public sector transport companies are currently implementing the transition from paper tickets to electronic tickets. A significant success factor for the introduction of electronic tickets (e-ticket) is the security of the whole system, as well as the confidence of the passenger in this security.

Due to the increasing use of e-tickets, the scope and the complexity of the data flows around the e-ticket will increase significantly, e.g. when using check-in/check-out-systems. The data throughput and response time are increasingly important, especially with cryptographic protection for these data flows.

Today’s SAM Modules (Secure Access Module) can be contact-bound in a suitable public transport card terminal, store the transport company’s keys and perform cryptographic operations. However, CPU-intensive encryption-methods lead to considerable performance and stability problems.

The solution for transport companies

With the Worldline Hardware Security Module, a powerful, highly secure and certified cryptography computer, Worldline offers a completely new product: the WL SAM Server. This is based on long-standing experience in electronic payments and, with a system specifically designed for the required higher efficiency, provides a central security component in the ticketing infrastructure for transport companies. Examples of the WL SAM Server within the context of e-ticketing include:

• Message exchange protection between partners in an integrated e-ticketing network
• Acquisition of entitlements using a card reader on the PC
• User medium personalization during issuing
• Creation of self-print paper tickets with 2D barcode, e.g. railway tickets or combined tickets

Through the use of the WL SAM Server, a number of advantages can be achieved for transport companies and associations. The extremely fast processing time is unique on the market, with signature creation requiring only a few milliseconds. This also results in an improved system response time for the end user. Furthermore, the WL SAM Server provides completely new functionality. For example, the generation of combined tickets, such as event tickets together with a public transport entitlement, in a 2D barcode. This VDV-KA compliant functionality is already available in the WL SAM Server’s e-ticket software layer. Since the end of 2015, the WL SAM Server has been successfully deployed at a German public transport customer, in the production of combined tickets.