King County Metro has awarded Connectpoint® a five-year contract to provide hundreds of smart city digital signs, including the latest 42” Digital Bus Stop®, for the agency’s RapidRide stations and transit centers.
Connectpoint’s cloud-based management system, CPAM™, designed specifically for the transit industry, will be implemented across all new digital information displays.
“Metro Transit is the go-to agency for public transportation throughout King County and we are delighted to have been selected through a competitive bidding process to help them realize their long-term vision for increasing customer satisfaction. The agency is admired nationwide for innovative transit services, pioneering green practices and a visionary approach to meeting the transportation needs of the county’s growing population,” said Rick Wood, CEO, Connectpoint. “Customers making essential trips want to make them as quickly and efficiently as possible. With Connectpoint’s technologically advanced solar and battery-powered ePaper digital displays and our proprietary content management system, we can provide real-time passenger information, including departure information, service changes, delays and public service announcements, delivered seamlessly across all digital signage, maximizing passenger’s experience 24/7.”
The new real-time information signage from Connectpoint provides enormous messaging flexibility and will enhance King County Metro’s overall communications strategy and provide a better customer experience.
The Connectpoint Digital Bus Stop will supplement King County Metro’s current static passenger information across the agency’s 215 bus lines. The 13-inch, 32-inch and 42-inch displays will be installed at highly-trafficked bus stops, transit centers and corridors across the city.
All digital signage will include a Push-to-Talk system to enable audible announcements. Connectpoint’s text-to-speech button features a sleek design in a rugged housing that is easy to deploy. Audio messaging can be queued for sequential delivery and supplemented with pre-recorded messages and tones.