MCTS has highest-rated transit tracking and ticketing app in North America

Nov. 11, 2019
The app has received 3,000 reviews on the Apple App Store.

The Milwaukee County Transit System (MCTS) announced its Ride MCTS app is the highest-rated customized transit tracking and mobile ticking app in North America.  

In less than two years, MCTS says the app has been downloaded more than 100,000 times, received thousands of positive reviews and achieved an average rating of 4.8 out of 5 stars in the iOS App Store.  “The Ride MCTS app is just another way our employees are offering outstanding service for the tens of thousands of residents and visitors who rely on MCTS to get to work, school and other destinations across Milwaukee County every day,” said Milwaukee County Executive Chris Abele. “Riders are rating the app in record numbers because it makes commuting more convenient and connected in our fast-paced, digital world.”  App users can purchase a 90-minute ticket for $2 or a 24-hour ticket for $5. Some of the app’s other popular features include trip planning, detour alerts, real-time arrival estimates and live tracking maps which show where a specific bus is at any given moment.   

Ride MCTS App by the Numbers: 

  • 100,000 downloads  

  • 740,000 tickets purchased 

  • 6,220,000 times riders have used the app to plan a trip, get arrival information or track a bus 

  • 3,000 positive reviews left on the Apple App Store 

  • 4.8 out of 5: Average rating on the Apple App Store 

The app was developed in partnership with Tixora, a Wisconsin-based start-up company that has worked with MCTS since 2016.  

"Our team is very excited that MCTS riders have found the Ride MCTS app to be extremely useful for their daily transportation needs,” said Tixora CEO Aaron Redlich. “We’re constantly working with MCTS on new and improved features that make riding the bus in Milwaukee County easier than ever before.”  

The app is free to download from the App Store and Google Play.