Keolis Commuter Services and Comply365 further modernize MBTA commuter rail with new digital tools

May 10, 2021
Comply365 will digitize train crew materials for easy access and to eliminate the need for paper manuals that must be on hand.

Keolis Commuter Services (Keolis) has partnered with Comply 365 to adopt a content management system and mobile application for train crews and other operational personnel.

Keolis is the operating partner for the Massachusetts Bay Transportation Authority’s (MBTA) Commuter Rail network.

These platforms will further digitize Commuter Rail operations, enhance safety and compliance and provide new efficiencies, including eliminating the need for train crews to carry large paper manuals.

“We warmly welcome Keolis and their crews across the Massachusetts Bay Transportation Authority Commuter Rail to the Comply365 rail division community,” Comply365 CEO Tom Samuel said. “We are honored they have chosen to partner with us in their transformation to a digital operation, allowing them to enhance the delivery of safe, reliable and consistent rail services.”

Comply365 provides operators a user-friendly mobile solution to access the mission-critical information they need at their fingertips, with the ability to quickly search and filter, bookmark and annotate important documents.

With funding from the MBTA, Comply365’s platform will support Keolis’ digital transformation to electronic content delivery using tablets. The move digitizes rulebooks, bulletins, special instructions and other operational documents that more than 1,000 train conductors, locomotive engineers, track workers and other operational personnel are required to carry when operating on the Commuter Rail network. Keolis and the MBTA will be able to more easily verify that important updates to rules and operating procedures have been read and understood by the relevant front-line employees, further enhancing compliance and safety.

“This platform will make critical safety and compliance information even more accessible and easier to reference for our operational personnel. Further, updates to these materials will be much easier to administer,” said David Scorey, Keolis CEO and general manager.