ON: Transit Windsor Apologizes After Families Left Stranded for Hours by Tunnel Bus

Transit Windsor executive director Pat Delmore said GPS trackers recently installed on buses showed one crossing to the tunnel around 12:30 p.m. and another around 3 p.m.

He described what happened on Saturday as a "perfect storm," where longer than normal wait times, combined with drivers who didn't show up for their shift, caused the wait to stretch so long.

Delmore added the supervisor working over the weekend made a "bad call" by deciding that bus that did make it across should only do a "short turn," meaning it would come out of the tunnel, pick up passengers and turn back to Canada almost immediately rather than driving to downtown stops.

Read the complete article at http://www.cbc.ca/news/canada/windsor/transit-windsor-tunnel-bus-stranded-1.4595862