Omaha Metro Transit introduces contactless fare payment option Umo

Sept. 21, 2021
With Umo, riders can board and manage accounts with a mobile app, or board with Umo smart cards and manage accounts online.

Omaha Metro riders can now pay their bus or MOBY paratransit fare with Umo, the agency’s new contactless fare payment option. 

With Umo, riders can board and manage accounts with a mobile app, or board with Umo smart cards and manage accounts online. ORBT fare collection with the Umo system will begin Oct. 1. ORBT prices will reflect Omaha Metro bus fares at $1.25 with 25-cent transfers. 

Instead of bus passes, Umo uses stored value, allowing riders to load their account with any amount between $5 and $250. Umo will deduct each bus fare from their account with each ride and recognize if they are within a transfer window. Accounts are cloud-based; if a card is lost or stolen, Omaha Metro can reissue a card to that rider. 

Riders board by holding the Umo app or smart card to the recently installed Umo readers, which deduct fares from their account. Additional features include auto-load, which automatically re-loads accounts when their balance is low, and fare capping, which caps rides each month when a rider reaches $55 (or $27.50 for half-fare).  

Omaha Metro will continue to sell paper fare passes, which can be purchased at Omaha Metro’s office, online and through a variety of retail outlets. Fareboxes, which will remain on Omaha Metro buses and MOBY vehicles, will continue to take paper tickets, passes, and cash, and will continue to honor and dispense value cards for cash overpayment.