CAT introduces mobile ticketing

March 2, 2021
The Token Transit app allows passengers to buy, store and use fares without cash, cards or contact.

The Chatham Area Transit (CAT) passengers can now use the Token Transit app to purchase bus passes with their smart phones, which can then be used as electronic tickets to board buses.

To ride, the customer shows the bus operator the ticket displayed on the smart phone instead of sticking a pass or cash into the farebox.

Send-a-pass

Anyone on the internet can purchase and send a Token Transit pass to anyone else in a text message. This has proved helpful for social services agencies, tourism services, parents, etc., allowing them to purchase and send passes to others without sharing payment information or mailing paper passes.

Fare capping

Fare Capping limits how much riders pay for all trips taken based off CAT’s fare structure. Riders can make as many trips as they like and when all the fares add up to a certain amount, CAT won’t charge customers more and customers will be refunded the difference. Riders will receive an upgraded pass for the remaining amount of time that they would’ve had since the first pass activation that counted towards the cap. For example, if they hit the monthly cap on day 20, they will have a “month pass” for the remaining 11 days of the month after that. If someone activates $50 in one-way trips over the course of 20 days, they will have a month pass for 11 more days.

The app is available for download on the App Store and Google Play.