Big Blue Bus single passes now available on Transit app

Nov. 13, 2019
All types of tickets will be available for purchase through the app by winter 2020. 

Single ride passes for Big Blue Bus are now available on the Transit mobile app, an application already used by many riders every month to plan their trip, track their ride and make multimodal connections.  

With the debut of integrated ticketing, the result of collaboration between Big Blue Bus, Transit and Token Transit means riders can now pay for Big Blue Bus where they're already planning trips and tracking rides.  

"Many Big Blue Bus customers already use Transit to plan trips and get real-time bus arrival information. Offering single ride passes in the app was a logical next step toward improving the ease of use and accessibility of our system," said Ed King, director of transit services at Big Blue Bus. "Big Blue Bus is committed to giving customers more comfort, control and choice in their travel experience." 

To purchase a ticket with Transit, riders can tap "buy ticket" next to the Big Blue Bus logo at the bottom of their screen inside the app. Transit guides users through a step-by-step process to enter payment information and purchase a single ride pass, which activates immediately upon purchase and can then be shown to a bus operator for validation. The ticket remains activated for 30 minutes after purchase.  

Single Ride passes are just the start: All pass types will be available for purchase through Transit in winter 2020.  

With Transit, riders see nearby options and departure times in big text and bright colors. Users can navigate southern California, aided by accurate real-time bus ETAs and trip planning, plus step-by-step navigation and crowdsourced real-time information with Transit's GO feature. Transit brings multimodal options from different operators together into one app, including Big Blue Bus, L.A. Metro, DASH, bikeshare and scooters, as well as Uber and Lyft.   

"Token Transit is excited to launch its first integrated trip planning and fare payment experience with Transit and Big Blue Bus,” said Token Transit founder and CEO Morgan Conbere. “Giving riders the convenience of planning and paying for their trip in one app makes public transit much more accessible and we look forward to bringing this modern convenience to all of our 80-plus transit agency partners in the coming months."  

This announcement marks the first collaboration between Transit and Token Transit, the mobile ticketing provider for Big Blue Bus. It is also the latest multimodal deployment for Transit, which enables riders to pay for different mobility services across North America with a single account.