• Subscribe
  • Magazine
  • 40 Under 40
  • Supplier's Directory
  • Advertise
  • Contact Us
    1. Technology
    2. Computer Hardware & Software

    UZURV develops assisted mobility service integration through Trapeze TripBroker for paratransit

    May 26, 2022
    The integration provides agencies real-time dispatch, tracking and ride reporting of UZURV’s fully ADA-compliant drivers. 

    Trapeze Group and UZURV) have collaborated on a full integration with Trapeze PASS, a paratransit software suite, for booking trips on UZURV.  

    The integrated solution is in active service for fully Federal Transit Administration compliant ADA paratransit rides and provides robust real-time data available in the Trapeze product suite. 

    With UZURV, transit agencies across the country can leverage a network of fully FTA compliant, non-dedicated owner-operator drivers for ADA supplemental and rider choice programs. Pairing UZURV’s technology platform with Trapeze’s TripBroker provides those agencies the flexibility of a TNC and transparent data, including real-time ride status updates, real-time vehicle tracking and full trip reporting. 

    “Our mission at UZURV is to provide the highest level of service to people with disabilities and older adults, and we built our technology platform and Adaptive TNC service from the ground up to specifically service ADA paratransit and similar programs,” said John Donlon, CEO, UZURV. “Transit agencies with Trapeze’s TripBroker and UZURV get lower per-trip costs, high on-time percentages and extremely high customer satisfaction that is all integrated right into their transit management system – it is an incredibly powerful collaboration.” 

    Platform integration features 

    Integrated dispatch 

    Assigned trips are auto dispatched to the UZURV technology platform by Trapeze’s TripBroker. For accepted trips, driver and vehicle info are visible in the Trapeze PASS system, including, the driver’s name, the vehicle color, make, model, year, plate state and tag number. 

    Real-time ride status 

    Real-time vehicle tracking available in Trapeze with GPS & timestamp on each status change, including driver en route, pick-up arrived, in progress, drop-off arrived and completed trip. 

    Transparent reporting 

    All UZURV ride execution data is available via Trapeze reporting. 

    “We stand by our transit agency customers and their riders. This collaboration is especially important now when many agencies are facing driver shortages and operational efficiency issues,” said Teresa Domingo, general manager, Trapeze Group. “The integration with Trapeze PASS and UZURV provides an innovative option to address these problems and accommodate a greater number of high quality on-demand rides.”