Flint MTA tackles driver shortages and manual scheduling with Optibus

April 19, 2022
The software’s optimization algorithms, artificial intelligence, and easy-to-use KPI dashboard increase MTA’s visibility into opportunities for efficiency.

The Mass Transportation Authority (MTA) of Flint, Mich., is using Optibus for planning, scheduling and rostering.  

To plan these services, MTA was using manual processes, but realized that through digitalization, it could achieve a higher level of service quality and work efficiency.  

“MTA is embarking on a journey of digitalization. By introducing new technologies, our agency will achieve a new level of agility and efficiency, resulting in higher quality services for public transit riders across Flint and better work shifts for the drivers that keep our city moving,” said Paul Mattern, manager of planning and scheduling, MTA. 

MTA is using Optibus, an end-to-end transportation planning and operations software, to digitalize its operation. The software’s optimization algorithms, artificial intelligence, and easy-to-use KPI dashboard increase MTA’s visibility into opportunities for efficiency, providing deeper insights compared to using manual methods.  

Now, MTA can create smarter schedules and rosters that meet business metrics and help retain and attract operators and make data-driven changes faster using cloud computing that reduces work time from weeks to minutes.  

“The optimization speed is unmatched and the cloud-native architecture is a huge bonus. We now have the tools needed to work faster and more efficiently and to improve resource usage and driver retention,” said Mattern.