A short, animated video published by Guide Dogs for the Blind (GDB) as part of National Guide Dog Month aims to create a more respectful, safe and inclusive public transportation experience for people who are blind or visually impaired and their guide dogs.
The two-minute video is aimed at transportation service providers and drivers. It includes tips on how to interact with guide dog teams with specific suggestions for rideshare drivers, such as verbally identifying themselves when picking up a guide dog team. The video also includes etiquette for members of the general public who may be taking a subway or bus with a guide dog team.
The video includes other tips and etiquette for interacting with guide dog teams, such as:
- Treat someone who is blind with the same respect and dignity as anyone else.
- Talk directly to people, not their dogs.
- Ask if someone needs assistance before giving it.
- Give clear verbal directions about where something is located.
“We believe everyone can move through the world safely and confidently, and that should include using public transportation,” said Christine Benninger, president and CEO of Guide Dogs for the Blind. “This video is another example of our commitment to empowering people who are blind or visually impaired because we know that our communities are stronger when everyone is included.”
The video will be shared this month directly with transportation companies, guide dog user groups and advocacy groups for people who are blind or visually impaired, and it will be distributed via GDB’s web site, YouTube, social media, transportation trade events and various other online channels.
Though laws are in place that give people the right to travel with their guide dogs via public transportation, there is a lack of resources to educate public transit agencies and operators about how to create a safe and inclusive experience for guide dog teams. In creating the video, GDB says it hopes to fill this void and help transit agencies and operators feel better equipped to provide excellent service for all.
