The Southeastern Pennsylvania Transportation Authority (SEPTA) has finished the complete redesign of SEPTA Metro – the agency’s wayfinding system for its rail transit network.
During the past few years, SEPTA has conducted extensive research, held discussions with riders, engaged with stakeholders and heard directly from those who find it difficult to navigate its transportation system.
The agency has chosen letters as abbreviations for its Metro lines. SEPTA made the decision to use letters because they are short, easy to remember and universally recognized - regardless of language, literacy or visual impairment. By using letters, SEPTA says it can build upon the existing system - making it easier for everyone to navigate the network. The agency believes the change will significantly enhance the experience of riders.
SEPTA says making the transition to a clearer nomenclature system is not only necessary, but an opportunity to enhance its service. By adding a number to the letter, SEPTA notes it can consistently and predictably refer to different types of "L" trains. The new signage will make it easier to navigate the system - with consistent information about the train's direction.
The agency says the term "Trolley" is a word commonly used in Philadelphia, Pa., but there is no agreement on how to refer to the important routes that connect the western neighborhoods to Center City. The routes pass through a traffic-bypassing tunnel. Some people call them Subway-Surface Trolleys - others refer to them as Tunnel Trolleys or West Philly Trolleys. The numbers of the lines are the 10, 11, 13, 34 and 36 lines. However, under the new system, they will be known as the T lines. Previously, the five routes were considered five separate lines but under the new system - they will be regarded as one line - the T Line, with five different services: T1, T2, T3, T4 and T5. SEPTA says that by adding a number to the letter, the agency can refer to different types of T lines in a consistent and predictable way. The trolleys will remain a green color.
SEPTA has begun installing wayfinding signage at Drexel Station on 30th St. More signage will be installed throughout 2024.
