CTA Encourages Riders to Say “Thank You” on Transit Driver Appreciation Day
Chicago Transit Authority bus and train operators do more than just drive a vehicle. These dedicated employees are trained to provide excellent customer service to 1.5 million customers each day, providing service in all types of weather and traffic conditions and giving riders an affordable, reliable and safe commuting experience every day.
CTA is celebrating Transit Driver Appreciation Day and encouraging transit customers to take a moment and thank their bus or rail operator for the great work they do each day.
“Our bus and rail operators are the heartbeat of this city, making sure thousands of people get to work, school and other activities safely and on time,” said CTA President Dorval R. Carter, Jr. “I encourage our customers to join me in thanking our dedicated employees who serve on the front lines of the CTA each day.”
Throughout the rest of the week, CTA will feature on Facebook, Twitter, and Instagram some of its hardworking employees. They include bus operator Curtis Dandridge, whose positive attitude is reflected in his excellent service to customers and rail operator Michelle New, whose attention to detail helped her reunite a lost child with their parent on the Green Line.
CTA will also feature bus operator Todd Krivacs, who wanted to be a bus driver since he saw his first school bus as a child, and Vanessa Wilbourn, who has worked as a rail operator for close to 24 years and is known among her customers for her welcome greetings to all who enter her Yellow, Red or Purple Line train.
During Transit Driver Appreciation Day, CTA suggests customers thank their operator in person or via social media, using the hashtag #tdad (Transit Driver Appreciation Day) to share the love on their social media accounts. Customers can also share their praise for employees with CTA by filling out an online contact form or by calling CTA Customer Service at 1-888-YOUR-CTA (1-888-968-7282).
As the nation’s second-largest transit system, CTA moves the equivalent of the population of the city of Philadelphia each weekday and provides safe, reliable and affordable transit service to the city of Chicago and 35 surrounding suburbs.