Metra’s goal is to operate at least 95 percent of its trains on time. Like the rest of the U.S. commuter railroad industry, Metra considers a train to have operated on time if it reaches its final destination within five minutes and 59 seconds of its scheduled arrival.
“We’re proud of our recent on-time performance record, but that doesn’t mean we don’t try to do even better each and every day,” said Metra Executive Director/CEO Don Orseno. “One of the ways we do that is to closely analyze our performance data so we can determine where there is room for improvement.”
In May, 715 of 17,046 trains were tardy by six minutes or more. The most common cause for delays was signal or switch failure. Track construction, right-of-way accidents, and mechanical problems were other major causes of Metra train delays in May.
|
Cause |
Primary |
Secondary |
Total |
Rank |
|
Signal, Switch Failure |
101 |
44 |
145 |
1 |
|
Track Construction |
82 |
59 |
141 |
2 |
|
Right-of-Way Accidents |
10 |
76 |
86 |
3 |
|
Mechanical |
27 |
53 |
80 |
4 |
|
Freight |
46 |
25 |
71 |
5 |
|
Train Loading |
44 |
7 |
51 |
6 |
|
Sick, Injured, Unruly Psngers. |
36 |
8 |
44 |
7 |
|
Human Error |
18 |
5 |
23 |
8 |
|
Obstruction/Debris |
10 |
12 |
22 |
9 |
|
Passenger Train Interference |
16 |
3 |
19 |
10 |
|
Lift Deployment |
13 |
2 |
15 |
11 |
|
Other |
10 |
0 |
10 |
12 |
|
Catenary Failure |
4 |
0 |
4 |
13 |
|
Weather |
4 |
0 |
4 |
13 |
|
Total |
421 |
294 |
715 |
|
