Metra in March completed its 13th straight month of meeting or exceeding its on-time performance goal, posting an on-time performance rate of 96.8 percent for the month. The March rate exceeded the five-year average for the month of March of 96.3 percent.
Metra’s goal is to operate at least 95 percent of its trains on time. Like the rest of the U.S. commuter railroad industry, Metra considers a train to have operated on time if it reaches its final destination within five minutes and 59 seconds of its scheduled arrival.
“We are pleased to report again that we have met or exceeded our on-time performance goal,” said Metra Executive Director/CEO Don Orseno. “The Metra team remains committed to providing customers with service that is safe and reliable each and every day.”
In March, 572 of 18,148 trains were tardy by six minutes or more. The most common causes for delays were mechanical problems and switch failure. Right-of-way accidents and freight interference were other major causes of Metra train delays in March.
|
Cause |
Primary |
Secondary |
Total |
Rank |
|
Mechanical |
28 |
103 |
131 |
1 |
|
Signal/Switch Failure |
66 |
57 |
123 |
2 |
|
Right-of-Way Accidents |
5 |
57 |
62 |
3 |
|
Freight |
34 |
9 |
43 |
4 |
|
Obstruction/Debris |
24 |
16 |
40 |
5 |
|
Track Construction |
27 |
9 |
36 |
6 |
|
Train Loading |
22 |
7 |
29 |
7 |
|
Weather |
19 |
9 |
28 |
8 |
|
Sick, Injured, Unruly Pssngrs |
16 |
11 |
27 |
9 |
|
Human Error |
13 |
8 |
21 |
10 |
|
Other |
14 |
1 |
15 |
11 |
|
Lift Deployment |
9 |
3 |
12 |
12 |
|
Passenger Train Int. |
3 |
0 |
3 |
13 |
|
Catenary Failure |
0 |
2 |
2 |
14 |
|
Total |
280 |
292 |
572 |
|
