STV leads L.A. Metro’s gender action plan to improve women's transit experience

May 7, 2021
The GAP will explore ways to update transit vehicles, modify stops and stations and make operational changes to transit routes.

The Los Angeles County Metropolitan Transportation Authority (L.A. Metro) has selected STV as the prime consultant to prepare a study of the needs of female riders throughout L.A. Metro’s public transit system.

L.A. Metro’s Gender Action Plan (GAP) is being conducted in partnership with TransLink Consulting, Fehr & Peers, OhanaVets and the University of California, Los Angeles. It will build upon L.A. Metro’s 2019 study, “Understanding How Women Travel,” to identify specific changes within all parts of the system.

A key discovery of L.A. Metro’s study found that most bus and rail riders in Los Angeles County are women. To that end, the GAP aspires to better position L.A. Metro to meet the needs of its largest segment of riders. Additionally, the GAP is among the first in the nation to recommend systemwide changes to improve the transit ridership experience for women.

“With Metro’s GAP setting a precedent, gender equity in transit will be a standard for system planning, design, and implementation, and no longer a consideration after the fact,” said Ali Mir, STV vice president, West Region, and planning director and interdepartmental coordinator on the project. “Successfully delivering this GAP for L.A. Metro will allow STV and our partners to bring lessons learned and best practices for establishing and maintaining gender equity in transit to systems across the country.”

The 2019 study’s core findings revealed that women in Los Angeles who use transit tend to make multiple, shorter trips to run errands during off-peak hours. They also more frequently require accommodations for family members in strollers and wheelchairs.

The GAP will explore ways to update transit vehicles, modify stops and stations and make operational changes to transit routes. The plan will also address riders’ concerns related to safety and fares.

Currently, the project team is conducting an analysis of existing policies, best practices and staff feedback. Throughout 2021, community workshops are planned to solicit input from the general public. The GAP is anticipated to be published in early 2022.