New Duke University survey suggests telecommuting worked well for many workers and employers

May 3, 2021
The results indicate telecommuting worked out well (or well enough) for most people during the pandemic and many would like it to continue in some form.

Results from a survey conducted by Duke University that includes answers gleamed from L.A. County respondents and Los Angeles County Metropolitan Transportation Authority (L.A. Metro) employees have been released.

The results indicate telecommuting worked out well (or well enough) for most people during the pandemic and many would like it to continue in some form. Among the benefits: more productivity, more time with families and lower greenhouse gas emissions given cars remained parked in driveways. The full report can be found here.

Although the survey doesn’t get into traffic, there were less cars on the road during much of the last year. While it’s hard to say how much traffic has rebounded — the city of L.A. recently said its traffic is now about 90 percent pre-pandemic levels — it seems the peak hours aren’t as bad as they once were.

As the pandemic hopefully continues to ease, it remains to be seen how everything shakes out remote work wise over the long haul. A few things to keep in mind:

  • In the final report, L.A. Metro’s Recovery Task Force called for the agency to update its own telecommute policy and to engage with employers throughout L.A. County on the benefits of remote work. Bottom line: remote work could be a good way to reduce single-occupant car trips, which are the kind of trips that have oft been the proverbial thorn in the region’s side.
  • On that note, L.A. Metro is also working with Duke on a research pilot to see what might incentivize people away from solo car trips — with telecommuting an option.
  • L.A. Metro also has its ongoing Traffic Reduction Study that is seeking to pilot whether congestion pricing could shift people from driving to other ways of getting around or not driving at peak times. If telecommuting is an option for more people, that would seemingly help.