Transit CX


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Transit CX provides free information to help transit professionals build comprehensive Customer Experience (CX) programs; consulting services are also offered. 

Articles & News

Shutterstock
CX programs can improve customer satisfaction, attract riders and improve morale.
Management

Diverse strategies in customer experience programs across North America help increase ridership, improve morale

Sept. 28, 2022
As programs develop, it will be essential to get buy-in at all levels, provide CX staff with the resources required and continue an obsessive focus on customer experiences to ...

KEY CONTACTS

Aaron Weinstein

Executive Consultant, Customer Experience