Santa Clara VTA issues RFP for consultant to help with corporate culture

Dec. 29, 2021
The effort is being supported by a state grant to help the authority improve its working environment through ‘sustainable, structural changes.’

A Request for Proposals has been released by the Santa Clara Valley Transportation Authority (VTA), which is looking to hire a consultant to assist the agency in making changes in the organizational culture and climate.

The RFP reads, “VTA’s workforce has suffered extreme trauma and setbacks from multiple crises, starting with the COVID pandemic in early 2020, followed by a crippling cyber-attack and the tragic mass shooting on May 26, 2021. This was compounded by the long-standing and previously known structural problems called out by the VTA Board of Directors in a referral to administration on Sept. 2, 2021.”

The authority explains a $20 million state funding initiative, spearheaded by California State Sen. Dave Cortese (D-15), led to the creation of a union-management partnership tasked with a collaborative approach to decide how the funds should be used.

Santa Clara VTA says the funding provides “the opportunity to make sustainable, structural changes that will improve the internal support system for VTA employees and enhance the work environment to enable all VTA employees to feel respected, safe and confident to do their jobs providing essential public transit service to the residents of Santa Clara County.”

At minimum, interested entities should have:

  • Experience in a public-sector setting and an understanding of the union environment.
  • Experience with trauma-informed approaches to communications and culture change systems.
  • Ability to offer ongoing coaching services.
  • Experience conducting organizational survey outreach.
  • Experience conducting interviews and focus groups exploring challenges and opportunities for improvement.

Santa Clara VTA is asking interested parties to apply on its website after registering as an agency vendor. The deadline to submit proposals is Jan. 31, 2022, at 4:00 p.m. Pacific.

A link to the RFP is provided for convenience; interested entities should follow the process outlined by the authority to submit proposals. 

About the Author

Mischa Wanek-Libman | Group Editorial Director

Mischa Wanek-Libman serves as editor in chief of Mass Transit magazine and group editorial director of the Infrastructure and Aviation Group at Endeavor Business Media. She is responsible for developing and maintaining the editorial direction of the group and is based in the western suburbs of Chicago.

Wanek-Libman has spent more than 20 years covering transportation issues including construction projects and engineering challenges for various commuter railroads and transit agencies. She has been recognized for editorial excellence through her individual work, as well as for collaborative content. 

She is an active member of the American Public Transportation Association's Marketing and Communications Committee and serves as a Board Observer on the National Railroad Construction and Maintenance Association (NRC) Board of Directors.  

She is a graduate of Drake University, where she earned a Bachelor of Arts degree in Journalism and Mass Communication with a major in magazine journalism and a minor in business management.