RTS Dedicates New Transit Center

Oct. 21, 2014
Long-awaited transit hub will open to the public on November 28.

RTS CEO Bill Carpenter was joined today by national, state and local officials to mark the completion of construction of the RTS Transit Center.  The ribbon-cutting and dedication was held at the RTS Transit Center, located at 60 St. Paul Street, Rochester, NY. It will open to the public on Nov. 28.

The dedication of the RTS Transit Center signals a transformation of public transportation in Rochester. An improved route system and more communications options for customers will make the bus riding experience easier, more comfortable, convenient and efficient.

Carpenter said, “The completion of the RTS Transit Center enables us to transition an outdated public transit model and routing system to one that’s highly efficient. It provides the infrastructure we need to achieve our vision as the preferred transportation choice in our community.”

He continued, “In addition to the over 55,000 customers we serve daily, we believe that growing numbers of Rochester residents and visitors of all ages will begin to choose the bus because it’s safe, convenient, accessible, efficient, even enjoyable — and, of course, affordable.  At just one dollar a ride, our fare remains the lowest in New York State. RTS is now a giant step closer to becoming the transit system people can build their lives around — to access jobs, education, health care, shopping, and the countless activities our region has to offer.”

"The RTS Transit Center will transform public transportation throughout downtown Rochester," said Lieutenant Gov. Robert J. Duffy. "As the city expands and becomes an urban destination, extending fast, affordable and convenient public transit is crucial. I applaud our state and federal partners as well as the Rochester Genesee Regional Transportation Authority for recognizing the importance of this project for the region."

The $50 million building spans an entire block between North Clinton Avenue and St. Paul Street, and features state-of-the-art amenities for more than 20,000 customers who travel through downtown each day. It is fully enclosed and climate-controlled, and boasts on-site customer service representatives, ticket vending machines, trip planning tools, rest rooms, and enhanced technology to meet the needs of visually and physically-challenged customers.

Chairman of the Board of RGRTA Commissioners, Jim Redmond, said, “Every detail of this transit center and the operational improvements this building heralds, have been crafted with a relentless focus on making public transit safe, convenient  and accessible for our customers.”

“The new Downtown Transit Center represents an important transformation for downtown. Not only will it help our residents, but traffic will flow more smoothly with the buses off Main Street. I commend the Rochester Genesee Regional Transportation Authority for completing this ahead of schedule.” said Rochester Mayor Lovely Warren. “Last winter was particularly challenging for those who rely on public transportation, who had to wait outside in sub-zero temperatures for their buses to arrive. Thanks to support from the federal and state government, this winter they will have a brand new, heated facility to wait for their bus.”

The RTS Transit Center marks the completion of one of 32 key downtown development projects. It frees up Main Street for renewed downtown development, making it easier for pedestrians, bicycles and cars to navigate downtown.

Groundbreaking for the project took place on Nov. 20, 2012. The $50 million cost was funded by the Federal Transportation Administration (80 percent), the New York State Department of Transportation (10 percent), and RGRTA (10 percent).