Adam McGavock is the business development manager for North America at Littlepay. He served as planning director at the Northern Virginia Transportation Commission and has since gained two decades of transit payments expertise. He was director of customer service, sales and fare media at the Washington Metropolitan Area Transit Authority, overseeing payments experience (resulting from 1.3 million daily transactions). He later joined the IBI Group as a senior project manager, specializing in fare payments and customer service. Progressing to Moovel NA, a provider of mobile ticketing, he became director of business development. Before joining Littlepay, he provided fare payments consultancy to AECOM.