Sun Metro Transit (Sun Metro) has awarded a contract to MV Transportation (MV) to provide paratransit services in El Paso, Texas, starting Dec. 1, 2019.
Under the terms of the five-year contract, with additional three- and two-year options, MV will provide safe and reliable paratransit transportation for the El Paso region. The company will be responsible for operations, maintenance, reservations, customer service and rider eligibility certification within Sun Metro’s LIFT paratransit service system.
LIFT is Sun Metro's paratransit service for ADA paratransit-eligible clients, providing origin to destination, on-demand transportation. The LIFT service compliments the service area and hours of operation offered by Sun Metro's traditional public transit service.
With this latest contract, MV extends a long-standing partnership with Sun Metro into its second decade after beginning initial services in 2012. In the first 10 months of 2019, MV has managed over 250,000 trips for LIFT passengers.
“We are proud of our partnership with Sun Metro and thrilled with the opportunity to continue providing much-needed paratransit transportation for the El Paso community,” said Darrin Hoover, regional vice president, MV Transportation, who oversees the operations. “We remain committed to continuously improving overall system reliability and bringing new and innovative ideas that provide the best passenger experience.”
MV is the largest privately-owned passenger transportation contracting services firm in North America and a leader in providing specialized, on-demand, ADA-compliant transportation of persons with disabilities and the elderly.
