Quicker transit fixes coming to SFMTA through Muni's quick-build program

March 4, 2020
The agency says the Transit Quick-Build Program focuses on reducing needless delays to transit riders using proven, fast-to-implement solutions.

The San Francisco Municipal Transportation Agency (SFMTA) Board of Directors approved the Transit Priority Quick-Build Program, clearing a path for improving Muni service quickly on the most heavily-used lines and at the biggest hotspots for delay to Muni customers. 

Introducing the Transit Priority Quick-Build Program

Modeled on the SFMTA’s Vision Zero Quick-Build effort for faster delivery of traffic safety improvements, the Transit Quick-Build Program focuses on reducing needless delay to transit riders using proven, fast-to-implement solutions, according to the agency, noting that many times, it can be as simple as painting a curb, moving a bus stop or adding a traffic sign. Improvements can be implemented following public outreach and a public hearing, without requiring additional approval by the SFMTA Board. This can get projects on the ground months or even years faster than the current process.

The Board of Supervisors first adopted the city’s transit-first policy in 1973, and voters have repeatedly reaffirmed their support in 1999, 2007 and 2014. The Transit Priority Quick-Build Program is a Muni Forward initiative that turns those values into action.

The program is one of the first recommendations to be implemented from the Muni Reliability Working Group to improve Muni service. By using solutions to give priority to buses that often carry 100 or more people over cars that often carry just one, SFMTA says it can manage streets to move the most people and reduce traffic congestion in a sustainable way.

Delivering Muni Forward Faster with Quick-Build improvements

The Muni Forward program invests in transit priority street upgrades to improve Muni service. To date, more than 60 miles of transit priority projects have been approved since 2014, with more than 40 miles built. Transit Priority Quick-Build projects will speed up implementing the next round of Muni Forward improvements so that Muni customers experience the benefits now – not years from now.

SFMTA says Muni Forward improvements get passengers there up to 33 percent sooner and ridership has increased. On the Muni Rapid network, where many of Muni Forward’s improvements have been focused, ridership has increased 14 percent over the past two years, bucking overall transit ridership trends. The Transit Priority Quick-Build Program allows SFMTA to do more, faster, and bring these types of benefits to more neighborhoods across San Francisco.

Success stories

The 5 Fulton and the 5R Fulton Rapid are a real success story, says SFMTA. These improvements have resulted in a 60 percent increase in ridership, equating to over 9,000 added daily boardings. Additionally, in a rider survey conducted in 2017, SFMTA found that 90 percent of riders were satisfied with the 5/5R service, 66 percent agreed that it is less crowded than when they first started riding it and 15 percent stated that they previously drove before switching to the 5 Rapid.

The story of the 9 San Bruno and 9R San Bruno Rapid over the past 10 years is similar, with a 40 percent increase in ridership, thanks to the introduction of Rapid service and transit priority improvements on 11th Street, Bayshore Boulevard, Potrero Avenue, and San Bruno Avenue.

The next round of Muni Forward corridors, starting outreach over the next two years, include the following:

  • J Church
  • K Ingleside
  • M Oceanview
  • N Judah
  • 29 Sunset
  • 22 Fillmore (Fillmore Street)
  • 1 California Rapid Project
  • 5 Fulton (Inner Richmond)

Bringing a focus to the top 10 delay hotspots

SFMTA says it is also taking an exciting new approach to how it tackles delays for Muni riders. In addition to focusing improvements on its most heavily used lines, the Transit Quick-Build Program will also target improving the top 10 slowest spots in the Muni system. 

Using data to identify hotspots where Muni encounters the greatest delays, the program will target simple improvements where they can have the greatest impact. In these short segments, Muni buses slow to an average of four miles per hour or less. By moving Muni more quickly through these hotspots, SFMTA says it can improve travel time and reliability on an entire line, benefiting thousands.

The locations include the following:

  • 37 Corbett: Church/Market to 14th/Church
  • 44 O’Shaughnessy: Woodside/Portola to O'Shaughnessy/Portola
  • 54 Felton: 3rd/Van Dyke/Lane Street to Williams/3rd
  • 30X Marina Express: Pine/Front to Pine/Battery
  • 27 Bryant: Cyril Magnin/Market to 5th/Mission
  • 44 O’Shaughnessy: Silver/San Bruno to Silver/Bayshore
  • 8AX and 8BX Bayshore “A”/“B” Expresses: Kearny/Sutter to Kearny/Bush
  • 19 Polk: Larkin/O'Farrell to Geary/Larkin
  • 24 Divisadero: Cortland/Mission to 30th/Mission
  • 1BX California “B” Express (and express lines): Bush/Sansome to Sansome/Pine

What’s next

The Transit Priority Quick-Build Program is the next step in speeding up delivery of street-level Muni improvements. Looking ahead, SFMTA says its goal for Muni is nothing short of transforming it into the modern rapid transit system that San Francisco deserves. This means continued improvements to achieve a vision of Rapid Network service that travels between stops with no needless delay, getting people where they need to go with ease.