Via and Trinity Metro launch ZIPZONE, connecting Fort Worth residents to public transit

July 23, 2019

Via and Trinity Metro have collaborated to create the Mercantile ZIPZONE, a new on-demand shared transit network that brings TEXRail and bus commuters first- and last-mile connections to the Mercentile Center Station.

ZIPZONE marks Via’s third on-demand public transportation deployment in Texas, joining successful shared transit deployments in the neighboring cities of Arlington and Austin. More than 175,000 trips have been taken with Via’s Arlington service since the city’s pilot program launched in December 2017, earning a 97 percent approval rating from users.

“We are thrilled to partner with the innovative team at Trinity Metro to bring Via’s technology to Fort Worth,” said Daniel Ramot, co-founder and CEO of Via. “The new ZIPZONE service [is] a great example of how public transportation and technology can work together to make a city smarter, building on key learnings from our successful neighboring mobility deployments in Arlington and Austin. Residents just north of Fort Worth now have a comfortable, convenient, and affordable way to move around. This is truly a great example of a city embracing the future of mobility.”

Using the Trinity Metro ZIPZONE app, riders are able tocan hail a shuttle directly from their smartphone. Via’s algorithms will enable multiple riders to seamlessly share the vehicle. The technology will direct passengers to a nearby virtual bus stop within a short walking distance for pick up and drop off, allowing for quick and efficient shared trips without lengthy detours, or inconvenient fixed routes and schedules.

ZIPZONE will operate 7 am to 7 pm, Monday through Friday. There will be no charge to use the service at launch. After the free period, rides will vary $1 to $3.

“Mercantile ZIPZONE expands the range of options offered by Trinity Metro to ease the burden of commuters who want and need to connect to this live, work and play destination,” said Wayne Gensler, Trinity Metro vice president and chief operating officer for bus and paratransit. “We are proud to work with the city of Fort Worth while we look at innovative ways to solve the first mile-last mile challenges in our area.

The project will operate in partnership with Avis Budget Group, who will provide the vehicles, as well as turnkey fleet management services, including maintaining the vehicles to ensure they are ready to hit the road.

Commuters in Fort Worth can use the new ZIPZONE service by downloading the Trinity Metro ZIPZONE smartphone app powered by Via, available on iOS and Android. Users can book rides between the Mercantile Center Station and anywhere within Mercantile ZIPZONE boundaries.