Tri Delta Transit begins on-demand pilot program

June 21, 2019
The six-month pilot will allow users to schedule curb-to-curb trips within the service area using their smartphones.

Eastern Contra Costa County Transit Authority (Tri Delta Transit) began a six-month on-demand shuttle service program on June 17. The service, known as Tri MyRide, operates Monday through Friday and serves an area near the Antioch BART Station and Pittsburg Bay Point BART Station.  

Tri MyRide utilizes TransLoc’s Microtransit app and allows customers to schedule rides just as they would with other ride-hailing services. Tri Delta Transit explains that the app is connected to proprietary software that allows bus operators to pick-up and drop-off passengers in an efficient manner.

“By partnering with technology companies, Tri Delta Transit is meeting the evolving needs of passengers in our community. Tri MyRide allows our agency to provide on-demand service from the convenience of a smart phone app,” said CEO Jeanne Krieg.

The service uses small, neighborhood-friendly shuttle buses that easily maneuver on residential streets. Tri MyRide operators undergo the same background screening as other Tri Delta Transit operators, and all vehicles are equipped with surveillance cameras to ensure safe transport. The shuttle buses are wheelchair accessible and accommodate people with disabilities.

The cost to ride is only $2 per trip. Payment may be made through the Microtransit app or with cash. Tri Delta Transit explains that the low-cost makes Tri MyRide more affordable than traditional ride-hailing services, which could cost riders at least more than three times the amount for a similar trip.

About the Author

Mischa Wanek-Libman | Editor in Chief

Mischa Wanek-Libman serves as editor in chief of Mass Transit magazine. She is responsible for developing and maintaining the magazine’s editorial direction and is based in the western suburbs of Chicago.

Wanek-Libman has spent more than 20 years covering transportation issues including construction projects and engineering challenges for various commuter railroads and transit agencies. She has been recognized for editorial excellence through her individual work, as well as for collaborative content. 

She is an active member of the American Public Transportation Association's Marketing and Communications Committee and serves as a Board Observer on the National Railroad Construction and Maintenance Association (NRC) Board of Directors.  

She is a graduate of Drake University, where she earned a Bachelor of Arts degree in Journalism and Mass Communication with a major in magazine journalism and a minor in business management.