Ask The Expert: Making In-Vehicle Technology Your Operational Backbone

In-vehicle technology, when selected and implemented properly, serves as the backbone of modern mass transit operations. An effective in-vehicle solution is critical to operational efficiency, safety, and the passenger experience. Real-time data enables expedient responses to service disruptions and supports more informed route adjustments when needed. In-vehicle systems, as the nerve center of the operation, support other components on the vehicles and should evolve to accommodate new ones.

But some transit agencies may still be using outdated technologies that can be increasingly difficult to sustain, typically citing a lack of funding. These agencies inevitably find themselves in a cycle of reactive maintenance and constrained flexibility, which results in unreliability, staff turnover, operational inefficiency, negative passenger experiences, reduced ridership, and inefficient use of very limited resources.

When attempting to modernize, transit managers can experience some serious challenges. In this Ask the Expert, we talk with Chasity Johnson, Senior Director, Product Management at Vontas, to explore the new era of in-vehicle technology solutions. Readers will learn all about the modular in-vehicle platforms that are shaping how agencies of every size and configuration manage costs, risks, compliance, and passenger service.